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Activity Forums Adobe After Effects “the Photoshop Library operation failed because Quicktime is not installed on this computer”

  • “the Photoshop Library operation failed because Quicktime is not installed on this computer”

    Posted by Jim Lefevre on December 17, 2008 at 5:03 pm

    I’ve recently discovered hand animating in photoshop (brilliant) and then importing the animated layers in After Effects.

    Everything has been working fine until a couple of days before my deadline (obviously) when some rather complicated animation refuses to import and comes up with the error message…

    “the Photoshop Library operation failed because Quicktime is not installed on this computer”

    This happens with all three types of import… as:-

    Footage
    Composition – cropped layers
    Composition

    It’s strange as I had this message once when I first started importing animated photoshop files but it went away after I deleted some of the layers however I can’t delete any more of the layers in this .psd file as they are all essential and besides which I’d love to find out what it’s about.

    I have:-
    re-installed Quicktime (it wasn’t a Quicktime update issue thankfully)
    checked the versions of After Effects and Photoshop (both CS3 (one pro, one extended))

    I can:-
    simply export the animation seperately as .png sequences however as I say I’d like to find out why this is suddenly happening especially for other people having the same problem.

    Thanks in advance for your help and thanks and good luck to Aharon Rabinowitz for the future.

    Jim

    http://www.nexusproductions.com

    Jim Lefevre replied 12 years, 4 months ago 2 Members · 3 Replies
  • 3 Replies
  • Jim Lefevre

    December 17, 2008 at 5:17 pm

    Um…

    O.k.

    …so having banged my head against a brick wall for a day and then posted, I think I’ve found the reason….

    The .psd file I was trying to import was ‘WINDOW_03.psd’

    It was in a folder with ‘WINDOW_01.psd’ and ‘WINDOW_02.psd’.

    When I was importing it I didn’t realise that I had the ‘Photoshop sequence’ button checked.

    Which would explain why it couldn’t import all the animated layers as crud-knows how it would have done it (some dimensional break I suppose)!

    Sorry!

    I hope this is of help to anyone with the same problem!

    Jim

    http://www.nexusproductions.com

  • Xiangjun Shi

    March 5, 2014 at 11:14 pm

    totally helped me!! hahaha my dumb mistakes…

  • Jim Lefevre

    March 12, 2014 at 11:55 am

    Hmmm…. this is happening again but without Photoshop sequence checked (in fact without any other files that could be construed as a sequence within it…)

    grrrr….

    http://www.jimlefevre.com

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