Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro The dreaded red screen glitch

  • The dreaded red screen glitch

    Posted by David Payne on February 6, 2009 at 9:01 am

    Hi guys, whenever I import HD mpegs into premiere pro 2.0 I get a full frame of red and then the video and audio can go out of sync.
    I have posted this elsewhere and someone said there is a patch for cs3 (I think the patch is 2.0 but i might be getting confused with the previous version of premiere)

    I went to great expense to get that and patched it up, and found the problem was STILL there?!

    Is it simply not possible for premiere to handle 1920×1080 mpegs without glitching with red frames?!

    Dale Roberts replied 12 years, 11 months ago 9 Members · 13 Replies
  • 13 Replies
  • Tim Kolb

    February 6, 2009 at 2:34 pm

    Well…keep in mind that PPro 2.0 is two versions back and the HD MPEG handling was HDV 1080 (1440×1080).

    If you have a newer camcorder like one of the small Canons that creates full 1920×1080 MP4, it’s unlikely that PPro 2 can handle it as this is a format that didn’t even exist when PPro 2 was released. (and PPro CS3 patches obviously can’t be applied to PPro CS2, as you know when you upgraded to CS3.)

    The latest patch for CS3 enabled some additional MXF modes…

    What camcorder is generating this file and how are you bringing it in?

    Since AVCHD is just starting to be supported in CS4, I think it’s plausible that even CS3’s latest patch may not handle some of the more esoteric data-based video formats.

    TimK,
    Director, Consultant
    Kolb Productions,

  • David Payne

    February 9, 2009 at 1:10 pm

    Tim,

    Im not sure if the video I’m importing is 1920 or 1440 width but I film it on a sony FX1 and capture to m2t file using HDVSplit.

    I then generally edit using the premiere pro cs3 HDV 50i pal preset, and export to HD Mpeg which I believed was 1920 width.

    I then frameserve it to an m2v and wav using TMPGEnc and Virtualdub

  • David Payne

    June 16, 2009 at 10:56 am

    ARGH!! months on and I am now using CS4 and I STILL get the red screen and audio out of sync issue! Even now when importing freshly captured m2t files. It is causing such a massive problem for me, if anyone has any ideas or needs any more info I would be so grateful for some help!

  • David Payne

    July 30, 2009 at 10:20 am

    Please guys I can’t beg enough! I am desperate to find a solution to this. Once I get the red screen and premiere crashes totally the project will then not open without having to delete the preview files, meaning I have to keep saving multiple copies of the same project (I’m talking 20-30 copies…)

    I will give any info required and am getting to the stage where I’ll even offer money to somebody to solve this possible business wrecking problem…?

  • David Payne

    December 18, 2009 at 2:02 pm

    this is seriously driving me mad and i can’t believe i get it on 4 different pc’s and it seems the rest of the world doesn’t get it!

  • Adam Clements

    March 6, 2010 at 8:43 am

    Need to bump this thread – I’m getting the same problem in CS4 (red screen then sync problem) and it’s driving me mad! Any thoughts?

    Thanks!

  • David Payne

    June 22, 2010 at 9:38 am

    It’s killing me now!! I filmed a wedding on brand new tapes, edited on CS4 yet still a nice big reg screen half way through scrubbing through footage has crashed the whole project and lost a lot of work.

    This can’t be right!!!

  • Lennaert Koorman

    October 4, 2010 at 9:54 pm

    Hi David,

    It seems i have the exact same problem with capturing as you do.
    Got red screens, and my audio is walking out of sync. starting
    slowly and ending seconds off. Also driving me hopping mad!
    I film HD 1080i on a Sony HDR fx1000, and capture on Premiere CS4.
    (started on cs3, had the same problems, moved up to cs4,
    nothing improved)

    I’m realy heavilly searching the culprit for this problem.
    If i’ll find anything i offcourse share it with you.

    Now you at least know you are not alone…

    Best Regards

    Lennaert

  • Lennaert Koorman

    November 1, 2010 at 11:52 pm

    Hey David,

    Don’t know if you’re still checking this thread,
    BUT, i found a solution, for the time being, to
    capture 99% of my footage without red screens and with
    all the audio in sync. I just downloaded a freeware program
    called: HDV-split. It is a very simple but utterly good program.
    You can choose to split scenes where you’ve stopped recording on
    tape and it wil force audio to be in sync. You can also capture
    a whole tape at once.
    After that you can just import in Premiere and work fine…

    Hope you’ll read this,

    Regards,

    Lennaert

  • Chris Lauritzen

    January 30, 2011 at 1:08 am

    I’m using Premiere CS5 on Windows 7, i7 Quadcore with 16 megs of RAM, 2T Raid 0, and an approved nVidia graphics card and I’m also getting the red screen glitch. It lasts anywhere from 2 frames to 2 seconds and it seems to knock the audio out of sync by about however long the glitch is. It happened on an event that was shot in HDV on a Sony Z1 so the system has plenty of horsepower. Fortunately it hasn’t caused me to crash or lock up. Video looks great when the MPEG is played back with, say Windows Media Player, but shows up in the same place everytime when using Premiere. I’ll try your solution but frankly our problems sound a little different albeit similar symptoms. I’m blown away that no one here has a solution. It’s obviously been around for several generations of Premiere. One thing I did notice: my original footage is on a portable drive. I reloaded the footage onto the RAID and a few of the spots where I was getting the glitch… shifted. I haven’t gone to tech support yet because I feel pretty sure everyone will point at everyone else.

Page 1 of 2

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy