Telestream Episode Not Working Anymore

[Louis Spoon]

Hi, I have been using Telestream Episode for about 4 years to transcode videos to .m2t. Telestream seems to have ended support for Episode, and now suspiciously it does not work and they want me to pay for Wirecast…
“Unable to connect to Episode Node or ClientProxy. Episode must exit. Please contact Telestream Customer Service” is the error I receive. I have tried the common fixes, deleting all Episode related files and reinstalling, but nothing seems to work.

Our broadcasting program strictly uses .m2t files and I am having a hard time finding another program that will let me convert to .m2t with .ac3 audio.

Does anyone have any ideas?

[Craig Seeman]

Sorry but your comment doesn’t make sense. Episode and Wirecast are entirely unrelated products. Wirecast is a live software switcher for live streaming and recording.

Episode is no longer supported and may not work with recent OS updates.

You might want to look at Telestream’s Cloud Encoding services.

[Louis Spoon]

I’m sorry, I meant to say Vantage, not wirecast.
anyway, Episode 7 is not expected to work anymore?

[Louis Spoon]

bump
Should I try using this version of Episode on an older computer? I have windows 7 now. It has been working fine for years. It seems alot of people have this error, and I’m wondering what their solution was. I don’t want to have to buy new software, because the old one worked fine. I have to transcode to .m2t which I’m finding to be a rare output format in any program.
Is there any other output format I could use that would be the same as m2t ?(mpeg-2 options)?

[Louis Spoon]

Sorry to bump again, but I am seeking help converting files to .m2t. i cant seem to find a good method anywhere, and episode 7 is still not working. are there any free suggestions? is it really that rare for people to convert to .m2t ? I have to convert files monthly for our clients

[Jack McGee]

This has solved my bacon a few times. Shut down Episode, find and delete (or rename) node.xml. Restart Episode.

[Craig Seeman]

All the potential problem files that one might delete to get Episode working again.

C:\ProgramData\Telestream\Episode 7\IOServer.xml
C:\ProgramData\Telestream\Episode 7\Node.xml
C:\ProgramData\Telestream\Episode 7\Assistant.xml

and

C:\Users\Administrator\AppData\Roaming\Telestream\Episode 7
C:\Users\Administrator\AppData\Local\Telestream
C:\ProgramData\Telestream\Episode 7
C:\Windows\Temp\Episode

C:\Windows\Temp\EpisodeCache

[Craig Seeman]

and if one were on Mac

User/Library/Application Support/Episode/Assistant.plist

User/Library/Application Support/Episode/Assistant.xml

User/Library/Application Support/Episode/IOServer.plist

User/Library/Application Support/Episode/IOServer.xml

User/Library/Application Support/Episode/Node.plist

User/Library/Application Support/Episode/Node.xml

User/Library/Preferences/net.telestream.episode7.plist

User/Library/Saved Application State/net.telestream.episode7.savedState

User/Library/Caches/net.telestream.episode7

[Robert Ober]

I also used Episode. I still have Squeeze running on one of my Macs even though it is EOL as well.

I would suggest ffmpeg with a good GUI on top. I use FFWorks on my Macs. Check:

https://html.duckduckgo.com/html?q=windows%20front%20end%20for%20ffmpeg

(never use google anything)

Good ffmpeg books and videos from Jan Ozer at:

Main Home

Hope you find something that works for you,

Robert