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SxS PRO 32 Gb Not Recognised
I just bought a 32gb SxS Pro memory card for my EX1 and I’m given an Unknown Media message and no way of formatting the card.
I check the web site and it says EX1 may need a software upgrade… I’m assuming that’s the problem. So how do I get one of these? I can’t find anything on the sony sites.
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11 Replies
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Afraid I haven’t got any slots that fit that card. Is it the card or the camera that’s the problem?
Lawrence Gray
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Connect your camera via USB.
Will show up like any other external device.
rafael -
Unknown media in the camera?
Camera should be at firmware 1.11 or higher to use 32GB cards.Press and hold MENU and CANCEL, SEL/SET to access the maintenance menu.
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Yeah that’s firmware. Needs to be updated…
Noah
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You’ll need to upgrade the firmware. Depending on where you are, Sony will charge you between $0 and $200 to do it, and take between 2 days and 2 months to get it back to you. Or if you don’t mind risking turning it into a brick, you can do it yourself.
There are places to download the update software, step-by-step instructions (https://www.vimeo.com/2686923), etc. Just google EX-1 firmware update.
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If I upgrade the firmware will I still be able to use m 8gb and 16gb cards?
Lawrence Gray
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And you’ll be able to use inexpensive SDHC cards.
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Well that’s at least something… Wish I’d known this before forking out for the card. I’d have probably just bought myself a second hand camera!
Upgrading it myself looks too scary. I’ll see if SOny, unlike Apple, here in Hong Kong know what I’m talking about when I phone them.
Lawrence Gray
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