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SUPER WEIRD: Rendered on alpha, but doesn’t upload to internet with alpha?
Hi all,
I’ve run into a very strange problem. I needed to make a change to a file I was working on a few days prior. All I needed to do was render out an animation with venetian blinds effect animating out to alpha. I had rendered other iterations like this one just fine before. It renders fine, on play back on my desktop it looks fine, and when I drop the video back into After Effects it transitions out to alpha fine.
But when I upload it to frame.io or google drive, it just cuts off right before the transition to alpha. I tried uploading another file from the project that comes in on alpha and it looks odd too (a mask that is supposed to animate on as a circle, but it shows up as a square).
I’ve tried just putting the venetian blinds effect on a solid, rendering on alpha, and then bringing that video in and using it as a matte. Still doesn’t work when it is uploaded to frame.io or Drive. I sent the file to someone on Slack, and they were able to upload it to Drive and it worked just fine!
-4444 alpha
-Comp length is fine
-restarted computer
-tried bringing in elements to a new file
Computer:
High Sierra 10.13.6 (not allowed to update OS – work computer)
Mac pro Late 2013
Processor 3.5 GHz 6-core intel xeon E5
Memory 32 GB 1866 MHz DDR3
Start Up disk: Mac HD
Graphics AMD FirePro D700 6144 MB
I’m working off an external hard drive.
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4 Replies
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If it plays fine on your computer than it has to be an issue with upload? Frame.io has been having issues the past couple of days. https://status.frame.io/
If you are just uploading for approval can you fake it or upload an .mp4 with black background?
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Hi Chris,
It’s odd because it happens with both Frame.io and Drive. It worked when I Slacked it to someone and when they upload it it works fine. But work wants everything to be on Frame.io for review (which I could do with a black background just for review) , but need to have alpha so it can go on Drive for delivery.
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Never had to upload the extra 8bit for review but maybe frame io converts the video to the point of stripping it down to just 24bits?
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Are they using a different browser? If you upload it does it work fine for the other person, or is it just broken when you upload it?
It sounds like a browser or upload problem since it plays fine on your computer before upload. Try uploading it to Drive and then re-download and load it into AE, does it still work fine?
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