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  • Strange text issue – text randomly changes or disappears

    Posted by Trevor Plaza on August 11, 2015 at 11:08 pm

    I have a comp that is doing some strange things and I can’t figure out why. I’m sure it’s something simple but I just can’t seem to find the answer.

    The text changes size, font, or just plain disappears for what appears to be a random amount of time.

    The only effect applied to that layer is a set matte effect to reveal the layer. When downsampling the text is fine and renders fine but when turning the quality back up, it starts acting strange.

    Here is a screencast of what is happening. screencast

    Thank you so much for any advice.

    System Specifications
    Intel Core i7-5820K CPU @ 3.30GHz
    Asus X99-DELUXE
    32 GB DDR4 – Quad Channel
    NVIDIA GeForce GTX 760
    Windows Version Windows 10

    Trevor Plaza replied 11 years ago 2 Members · 2 Replies
  • 2 Replies
  • Walter Soyka

    August 12, 2015 at 12:08 am

    Try clearing your disk cache:

    Ae CC/CC2014:
    Edit > Purge > All Memory & Disk Cache

    Ae CS6:
    Preferences > Media & Disk Cache > Empty Disk Cache

    Also, if you are running Ae CS6, make sure you’ve installed all the CS6 updates. The persistent disk cache feature was new in CS6 and there were a good number of bug fixes in the CS6 point releases.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Trevor Plaza

    August 12, 2015 at 5:15 pm

    Hey Walter, thanks for the response. I am using AE CC 2015. Your solution for purging the memory and cache worked! I’ve never used that before and wasn’t aware of it. I had tried clearing the cache but that had no affect on the problems I was seeing. The purge worked though. Thanks!

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