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Forums Adobe After Effects Startup error w/plugin

  • Startup error w/plugin

  • Billy Rodgeers

    November 20, 2019 at 9:41 pm

    So i just updated to 2020 and whenever i startup im getting an error prompt. I can still open the program, but i always have to press the “ok” before it loads up. I’m just not sure where to look for the issue because Mocha still opens regardless. I tried reinstalling from the folders i could think of but i guess i might be missing one. Or maybe if there’s some log for me to check. Thanks for any help.

  • Ross Shain

    November 21, 2019 at 7:54 pm

    This is odd, because Mocha AE is included and installed by default in all After Effects versions since CS4.

    Since last year, Mocha AE switched from a bundled standalone application to an Adobe plug-in and will be found in your Plug-Ins folder in the AE program directory.

    Possibly this got messed up somehow. I would assume removing AE and reinstalling would fix as the installation for Mocha AE part of AE Creative Cloud.

    Ross Shain
    Boris FX / Imagineer Systems

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