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Activity Forums VEGAS Pro Sony Vegas Pro 11 will not render

  • Sony Vegas Pro 11 will not render

    Posted by Sarah Jones on January 19, 2012 at 5:05 am

    Hello,

    Okay…I NEED some serious help. I’ve been at this for days with no success.

    I bought Sony Vegas Pro 11 a few months ago. I upgraded from Sony Vegas Movie Studio 8.

    It worked fine for awhile but now it will not render.

    I’ve tried it with multiple files. But whenever I open a project and then click render, the render options don’t even show up. The render screen just turns white and says “not responding.”

    I’ve uninstalled vegas three times. I’ve loaded the update that Sony released on 1/18/12. And I’ve done a ton of other things. I just need help.

    My computer is new and it isn’t a RAM issue.

    Ankita Soni replied 12 years, 1 month ago 7 Members · 15 Replies
  • 15 Replies
  • Kris Riley

    January 19, 2012 at 1:23 pm

    Hi, I had the same issue. Uninstalling and re installing worked for me. You might try if you are on 64bit to download and install 32bit version. If nothing works, I’d ask Sony Creative Software to give you a copy of 10.0e and then copy and paste your project into it and render from there. Make sure if you copy and paste that the programs are either both 64 or 32bit. You can’t copy and paste from 64 to 32 or vise verse I’ve found. You might not have the same options with the titles and effects, but at least you’ll get your project done. Vegas 11 isn’t stable for most people and it’s better to stay with 10 until it becomes so. Good luck!

  • Sarah Jones

    January 19, 2012 at 3:35 pm

    Thank you for replying. I tried uninstalling the 64bit (which my computer naturally runs) and installing the 32bit. That did nothing for me.

    How would I go about getting a version of Sony Vegas 10e? I didn’t even know I could do that. I know you said to email but how would you word that?

  • Kris Riley

    January 19, 2012 at 3:56 pm

    I would open a help ticket after signing into your account and then state your problem and that you’d like to download 10.0e to hopefully solve you situation, since 11 is non-functioning. I don’t think from their position it would be an issue. You are basically getting an older version and they don’t charge for older versions if you already have the newest. It probably not a common thing they do, but I have had problems before and they offered me an older version to fix certain issues. Hopefully it’s not a computer related problem on your end. Maybe someone here can chime in who’s more knowledgeable about this.

  • Stephen Mann

    January 19, 2012 at 7:09 pm

    The “white screen” is Windows way of saying that you have run out of resources. It doesn’t matter what program you’re running, but in your case it hits when you are running Vegas.

    New computer? Have you removed all the crapware?
    It probably came with Norton Antivirus – turn it off and try again.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

  • Sarah Jones

    January 19, 2012 at 7:34 pm

    What type of programs would be considered crapware? I already uninstalled and the reinstalled Visual C ++.

    I just don’t understand how after several months of working, now it just breaks down.

  • Stephen Mann

    January 19, 2012 at 11:07 pm

    Crapware is the name given programs already installed on your PC that you would never buy nor use. But this subsidized the PC maker’s bottom line.

    All PC’s accumulate sludge over time. You try out a program and forget to delete it, for example. Most only consume disk space but some run on start-up and consume PC resources.

    Cleaning up a PC is way beyond the scope of this forum. To see everything on your PC, run the free program from Belarc – Belarc Advisor.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

  • Sarah Jones

    January 26, 2012 at 12:56 am

    Thanks for the help guys. I found the two “crapware” programs that were messing it up and now it’s rendering. 🙂

  • Stephen Mann

    January 26, 2012 at 4:12 am

    Please elaborate. Others may see this thread who can benefit from your experience.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

  • Sarah Jones

    January 26, 2012 at 7:45 pm

    Alrighty then.

    I clicked start, typed in “run” and then typed in “msconfig”.

    I then went to the services tab and disabled EVERY microsoft program. The Sony “tech support” said not to do this but I decided it was the right thing to do. After enabling the programs in little chunks, I found that the two programs causing the problem were:

    Windows Font Cache Service

    Windows Presentation Foundation Font Cache 3.0.0.0

    After disabling these two programs and then re-enabling everything else, Vegas resumed rendering.

    I hope this helps anyone with similar problems.

  • Stephen Mann

    January 26, 2012 at 8:35 pm

    The Font Cache is optional, but any program (most notably MS Office Applications), will start it when you run those programs. It basically pre-loads your installed fonts into RAM so that the programs that use it will start faster. By default, the Font Cache service is set to manual. However, once you use a Windows Presentation Foundation program (like Word or PowerPoint), this service will start and -in some cases- set it to start automatically the next time you run Windows.

    Since the Font Cache loads all of your installed fonts in RAM, it denies that RAM from other programs. Some power-users delete fonts they will never use. Also, if the Font Cache service encounters a bad or damaged font file, it may just keep retrying to load the bad font – forever. (High CPU usage and “not responding” are symptoms). (I guess the programmers at MS never thought that you could have a bad font file?)

    The solution is to delete the Font Cache Files. Search on your boot drive for “FontCache*.dat (where * is the wildcard for “anything”) and delete them. The next time the Font Cache service runs, it will create a new Font Cache file.

    Steve Mann
    MannMade Digital Video
    http://www.mmdv.com

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