Sony Vegas crashes when importing a video

[Graham Bernard]

[Peter Roos] ”
While trying to import an mp4 video (HD, 1920 x 1080, 23 fps) into Sony Vegas I get a message

“An error has occurred during the current operation. An Exception has occurred.

Details:

Vegas Movie Studio Platinum 9.0
Version 9.0a (Build 85)”

Well, you’re not on the latest and LAST Build – 9.0b (Build 92)

And in the WhitePaper from SCS:-

Notable fixes/changes in version 9.0b (Build 92)

Improved HDV/AVCHD reading.
Improved support for MPJEG-encoded AVI files.
Fixed a bug that prevented Vegas Movie Studio from opening the audio streams of MPEG-2 files that use stereo AC-3 encoding.
Fixed a problem that could prevent the application from opening.
Fixed a problem with M2TS files that could cause a crash after playback.
Fixed a bug that prevented the LFE channel from being read from some 5.1-channel AVCHD files.
Fixed a bug that could cause a crash when rendering to some AVCHD formats.
Fixed a problem reading some FLAC files.

So there are some notable Import issues. You/ve had the MainConcept MP4 flag up an issue: ‘mcmp4plug.dll‘

Maybe, just maybe, this is cured with that Build 92?

Either that OR you need to do some housekeeping?

Up to you . . . .

Grazie

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 and two elderly XM2s

[Peter Roos]

Many thanks for the feedback — you wouldn’t happen to know where I can find a download link for the updates?

On the Sony website I can only find updates for the latest versions (11 and 12). While googling I found links to torrent sites (pirate bay) but I don’t even want to go near those.

[Mike Kujbida]

https://www.sonycreativesoftware.com/download/updates/vegasfamily

[Graham Bernard]

Thanks Mike . . . . .

Vegas Movie Studio 9.0 Platinum is halfway down the page.

G

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 and two elderly XM2s

[Peter Roos]

Many thanks for the immediate feedback! Fantastic forum. I was able to import (and convert) the video using Avid but this is great going forward. For quick format conversion I greatly prefer Sony Vegas as it is much faster and easier to use.

[Peter Roos]

Unfortunately, after installing the latest upgrade (92) Vegas still crashed when trying to import an mp4 file.

I converted the video with Avid to windows video with two different compression settings, but neither works well with the program I want it to import into (Sibelius 7, on a windows computer). Besides, it takes forever to render.

I tried converting the movie with Quicktime pro as well, but got weird results (a 7kb file which doesn’t play back). I have no idea what’s going on, for sure I rendered as a self contained movie.

Anything else I could try to fix the issue in Vegas? It seems to be the same error I got earlier, see below.

Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
In Module ‘mcmp4plug.dll’ at Address 0x339A0000 + 0xD6729
Thread: GUI ID=0x430 Stack=0x176000-0x190000
Registers:
EAX=00000000 CS=0023 EIP=33a76729 EFLGS=00010246
EBX=08bb9e84 SS=002b ESP=00176ec8 EBP=08bb9da8
ECX=00000000 DS=002b ESI=00000002 FS=0053
EDX=00000000 ES=002b EDI=00000000 GS=002b
Bytes at CS:EIP:
33A76729: F7 F1 8B 44 24 0C F7 F1 …D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
Stack Dump:
00176EC8: 00000000
00176ECC: 08BB9E84 089C0000 + 1F9E84
00176ED0: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
00176ED4: 00000003
00176ED8: 00000000
00176EDC: 00000000
00176EE0: 00000000
00176EE4: 08BB9E80 089C0000 + 1F9E80
00176EE8: 08BB9E84 089C0000 + 1F9E84
00176EEC: 00000000
00176EF0: 00000000
00176EF4: 08BB9DA8 089C0000 + 1F9DA8
00176EF8: 08BB9DD8 089C0000 + 1F9DD8
00176EFC: 0017730C 00090000 + E730C
00176F00: 00000000
00176F04: 00000000
> 00176F20: 7735F8B1 77340000 + 1F8B1 (ntdll.dll)
> 00176F24: 76A4149D 76A30000 + 1149D (KERNELBASE.dll)
> 00176F30: 76A414D0 76A30000 + 114D0 (KERNELBASE.dll)
> 00176F80: 76A66FF0 76A30000 + 36FF0 (KERNELBASE.dll)
> 00176F8C: 76A414D0 76A30000 + 114D0 (KERNELBASE.dll)
> 00176F90: 76931194 76920000 + 11194 (kernel32.dll)
> 00176F9C: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
> 00176FD4: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
> 00177010: 76933F0C 76920000 + 13F0C (kernel32.dll)
> 00177040: 00DA53C6 00400000 + 9A53C6 (VegasMovieStudioPE90.exe)
00177044: 03D22E90 03CB0000 + 72E90
00177048: 00000000
0017704C: 3FF00000
00177050: 033A0000 033A0000 + 0
> 00177074: 04380780 04340000 + 40780 (ac3studioplug.dll)
> 00177078: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
> 0017707C: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
00177080: B5112287
00177084: 4047F9DC
00177088: 00000FA0
0017708C: 0000010A
> 001770F0: 003A0049 002F0000 + B0049 (sfapprw.dll)
> 001770F4: 004D005C 00400000 + D005C (VegasMovieStudioPE90.exe)
– – –
0018FFF0: 00000000
0018FFF4: 0085815B 00400000 + 45815B (VegasMovieStudioPE90.exe)
0018FFF8: 7EFDE000 7EFDE000 + 0
0018FFFC: 00000000