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  • Six beeps from the disk storage and then beach ball

    Posted by Greg Golden on July 12, 2006 at 4:36 pm

    (I posted this with the Huge Systems forum, too.)

    Using Final Cut Pro 5.1
    My Quad G5 (2.5 gigs of RAM, OSX 10.4.6, QT version 7.0.4, with MediaVault (2.5 TB SATA, Mediavault firmware revision 017b) and Atto UL4D has worked well for two months until two weeks ago. A co-worker was using the edit desk that I always use and he experienced the six beeps from the MediaVault and then everything froze with the beachball spinning. I was out of town, and he phoned Ciprico support. He was told that if he had on the timeline any audio without video above it or any extraneous piece of video or audio further down the timeline with a gap of nothing between, this could cause the beeps. He cleaned up these odds and ends and finished the project okay.
    I’m doing basic SD editing with one layer of SD video captured from BetaSP tape through my BlackMagic Extreme card and a closed caption video layer and a couple of text supers here and there — stuff that I do with no glitches every week, and am pretty much shut down because the beeps occur and the whole thing stalls at random places within the first couple of minutes of playback of a 30 minute program.
    The first thing I did was trash preferences. The problem persists.
    I have selected Unlimited RT and Safe RT with the same basic results.
    The video footage that is being used when this happens is varied, uploaded from BetaSP tape or captured NOW from the same tape deck. No dropped frames happened during any of these captures.
    I ran the Blackmagic Disk Test and the basic bold numbers at the top show 169.7 read and 282.4 write.
    I’d be grateful for any and all help.
    I’ll check my e-mail and this forum, but my cell number is 251-510-7004.
    Thanks to all.
    Greg Golden

    Greg Golden replied 19 years, 10 months ago 4 Members · 14 Replies
  • 14 Replies
  • Greg Golden

    July 12, 2006 at 6:55 pm

    In my woes today trying to get a project onto tape, when opening the project a box appears that is headed “Media Performance Warning”. Several random render files are shown in it. It seems that these change when I go ahead and open that project, then close it and reopen it.

    That particular phrase doesn’t show up in the index of the manual or as an alert message or as a warning message.

    Anybody have any experience with this or can you offer a suggestion?

    Read the beginning of this thread to see my basic problem. Thanks.

  • Jeremy Garchow

    July 12, 2006 at 7:56 pm

    Are you in RAID 3 or RAID 0 mode?

  • Greg Golden

    July 12, 2006 at 8:07 pm

    Raid O.
    I’ve done no recent updates. Ciprico says that if I’d had a drive failure within the array I’d hear a constant beep. With my limited experience, it seems like an issue of some bottleneck in the data transfer pipeline. I have had no trouble with four and five layers of SD video in times past. Today, a single lower third of text creates a dropped frame stall. I’ve done everything that I can think of that I’ve learned from reading other people’s problems on the forum. I haven’t reinstalled FCP yet.

    In thinking back, there have been an unusual number of dropped frames during playback of various projects over the last weeks, and it was getting progressively worse.

    When attempting to export my timeline and the various pieces of video and audio on the timeline (trying to make one Quicktime movie out of it all) I would get 30, maybe even 70 percent completed and then the six beeps and everthing locked up. Only a hard reboot gets me out of that situation.

    Thanks, Jeremy, for reading and for any help or suggestions you (and anybody else) can offer.

  • Jeremy Garchow

    July 12, 2006 at 8:14 pm

    After re-reading your setup, you said you have a UL4d ATTO card which is PCI-X. Your Quad is PCIe. You need this:

    https://www.attotech.com/ultra5D.html

    Jeremy

  • Greg Golden

    July 12, 2006 at 8:24 pm

    Jeremy – I have two edit desks here (I’m the media director at a church in Alabama) and I mentioned the wrong card. The other one uses dual G5. This one has the Atto Express PCI UL5D.
    Greg

  • Jeremy Garchow

    July 12, 2006 at 8:28 pm

    Okay, that’s what I figured, but I like to be thorough and start with the basics, ask a lot questions, go through many different posts, but hey that’s me. Have you re-striped the drive? The best way to do this is to back up all the media (drag everything to a different disk), rebuild the RAID, and then drag everything back. This will also get rid of any fragmentation that could be slowing you down.

    Jeremy

  • Greg Golden

    July 12, 2006 at 10:02 pm

    I’ll start with that – I’ll post my progress and results. It’ll be Thursday before I get the firewire drive to back the files up.
    I greatly appreciate the help.

  • Greg Golden

    July 12, 2006 at 11:00 pm

    I’ve been focused on just this immedate project and the deadline it has, but I decided to open a nearly identical project (4 video streams) and see if it would play back. It played flawlessly.

    The video that I am working with on this project that keeps failing was uploaded as “capture now” (It was a “live” event and that was the logical way to get it digitized to the hard drive.) The capture didn’t abort with any dropped frame issue. Can this video be corrupt? How would I know? I haven’t had that happen in my three years with FCP.

    Greg Golden

  • Jeremy Garchow

    July 12, 2006 at 11:05 pm

    Open the corresponding quicktime file and see if that looks funky. If it plays okay, delete all of your render files (if you can afford to) and rerender.

  • Jeremy Garchow

    July 12, 2006 at 11:13 pm

    Also, are you using the proper easy setup?

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