Serious Issue: CAN’T import Pictures files (or Sequences)

[John Cuevas]

Are your pictures in the RGB color space? You can open them in photoshop import the photo and it will be right across the top. If they are in CMYK, just go to Image->Mode and change them, then try and import them.

Johnny Cuevas, Editor
Thinkck.com

“I have not failed 700 times. I have succeeded in proving that those 700 ways will not work. When I have eliminated the ways that will not work, I will find the way that will work.”
—THOMAS EDISON on inventing the light bulb.

[Michele Poggi]

It sadly is not that simple. I tried so many pictures, most of them if not all were in RGB space, not to say SGI files aren’t managed by Photoshop it seems.. It must be something else, I just don’t get what.

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[Tero Ahlfors]

Can you upload a few frames of a sequence somewhere so someone could check it out?

[Michele Poggi]

Of course, this is an example of a SGI frame, but the problem is that AE actually doesn’t give me errors just with sequences, but with IMAGEs themselves, even if “stand alone”.

4617_sigla070035.sgi.zip

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[Walter Soyka]

[Michele Poggi] “Hi guys, I have a serious matter with After Effects CS6. It can import Tiffs, or DPXs, but none of the other image formats. JPEG? PGN? SGI? Nothing. It always keep warning me that the extension is unknown (0 :: 1) and this is causing me some major trouble.”

All image formats are handled by plugins installed in After Effects CS 6 > Support Files > Plugins > Format.

If these have been removed or damaged somehow, I’d recommend an uninstall and reinstall to try to restore them.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Michele Poggi]

Can this be also the cause of my export options MISSING “TIFF Sequence”?

Weird things.

Thanks Walter, can I ask you if it is possible for you to upload that “Format” folder here? My Workstation is really worrying me and I’m not sure about a complete reinstall of the program.. Really unsure.

“Freelance Post-Producer”

Editor Video
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Digital Compositor

Mail: snm.poggi@gmail.com
Mobile: +39 3349129191
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[Walter Soyka]

[Michele Poggi] “Thanks Walter, can I ask you if it is possible for you to upload that “Format” folder here? My Workstation is really worrying me and I’m not sure about a complete reinstall of the program.. Really unsure.”

I’d really recommend a re-install. The situation you find yourself in shouldn’t happen… If those files are somehow missing corrupt, who knows what else is?

If you’re worried about breaking something with the uninstall/reinstall, I’d suggest you clone your workstation’s hard drive to an external hard drive with a product like Acronis TrueImage — that way you can quickly and easily restore your previous system in case of any trouble.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events