Serial Number Nightmare

[Tom Wolsky]

You should contact Apple with an installation issue. Do you have the correct upgrade version?

All the best,

Tom

Class on Demand DVDs “Complete Training for FCP7,” “Basic Training for FCS” and “Final Cut Express Made Easy”
Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 4 Editing Workshop”

[Alexander Kallas]

In App. support>final Cut Pro System Support> trash FCP System ID, and try again.

Cheers
Alexander

[John Knapich]

Hello Richard, the greatest editor to walk the shores of New Zealand…and NYC…and LA!
Hey friend, hope you get your issues resolved.
John

FCP 6.06, OS 10.5.8 2x3GHZ Quad-Core Intel Xeon, Kona LHe, Dulce Duo-eSATA 8 Drive, 4TB Raid.

John Knapich
Creative Director/Partner
Assembypix.tv

[Richard Clark]

many thanks Tom, I have been very disciplined in purchasing all my upgrades via Apple, i have struck this before and find it truly frustrating, I know it will work but their install documentation, like media management 🙂 truly sucks, just my opinion on this glorious New Zealand friday.

Richard Clark’s kiwicafe.com
Film Editor | Photographer | Writer
https://kiwicafe.blogspot.com/
Featherston Aotearoa

[Richard Clark]

Jeez John, i bet you can see me blushing from there, thank you. I have certainly enjoyed a truly satisfying career, who would have know. However, I did none of it alone and I am amazed and appreciative that I am in regular contact with all my assistants, those unheralded guys who made me look good, thank you James, Doug, Robbie, Paul and yourgoodself John.

Richard Clark’s kiwicafe.com
Film Editor | Photographer | Writer
https://kiwicafe.blogspot.com/
Featherston Aotearoa

[Richard Clark]

many thanks alexander, however this is a brand new MacBookPro that I am trying to load an existing copy of fcp that is on my desk top system. it is an upgrade from a previous version and this is where I am struggling trying to find and use the correct previous serial number. challenging indeed 🙂

Richard Clark’s kiwicafe.com
Film Editor | Photographer | Writer
https://kiwicafe.blogspot.com/
Featherston Aotearoa

[Richard Clark]

many thanks Tom, you served me well, I contacted Apple Asia who connected me to Apple Austin Texas and Duncan solved the issue, Apple Rocks Man 🙂 as does the Cow!

Richard Clark’s kiwicafe.com
Film Editor | Photographer | Writer
https://kiwicafe.blogspot.com/
Featherston Aotearoa

[Alexander Kallas]

[Richard Clark] “many thanks Tom, you served me well, I contacted Apple Asia who connected me to Apple Austin Texas and Duncan solved the issue, Apple Rocks Man 🙂 as does the Cow!
“

So, drop the other shoe, what was the solution?
The purpose of this forum is also to share information.

Cheers
Alexander

[Richard Clark]

thanks Tom, basically they gave me another serial number which worked just fine and now FCP Studio 2 is up and running, I am about to attach a HD deck and record some footage. Of course straight after this problem was fixed I found all the disks from FCP Studio 1, DUH! But the whole process of dealing with Apple care Support was awesome.

Richard Clark’s kiwicafe.com
Film Editor | Photographer | Writer
https://kiwicafe.blogspot.com/
Featherston Aotearoa