SDI 1 input on Kona 3 not working

[Jeremy Garchow]

Are you setup for dual link? Are you using a Kbox?

Does SDI1 work with single link (4:2:2) ?

Jeremy

[Gary Alan]

We have the box and I tried just sending in a single SDI 422 to #1 input and it does not see it. It works in the #2 input, I move it to # 1 in and the AJA control panel does not show it coming in. I just started working here at a new facility and this was an old problem they left for the new guy. 🙂

[Jeremy Garchow]

[Gary Alan] “We have the box and I tried just sending in a single SDI 422 to #1 input and it does not see it.”

Meaning the SDI1 input shows ‘No Video’ or you haven’t right clicked on the SDI1 incoming triangle and chose SDI1?

[Tyler Dixon]

Shows no video. HDcam SDI out into Kona SDI #2 works and shows video 1080sf23.98

Switch cable to Kona SDI #1 input and the aja control panel does not see it and says no video.

[Tyler Dixon]

BTW, this is Gary. I am now in Tylers room on the Mac which is the room where I have the problem on the AJA

Gary

[Jeremy Garchow]

[Tyler Dixon] “I am now in Tylers room on the Mac which is the room where I have the problem on the AJA “

Hmm. CHeck the connection to the box and make sure they are solid, if not try and use the breakout snake and bypass the KBox. Perhaps your KBox is bad.

Jeremy

[Gary Adcock]

[Tyler Dixon] really GARY “I am now in Tylers room on the Mac which is the room where I have the problem on the AJA “

thanks for the correction.

are you using the tether or a K3 box, switch to the other if you can- also check the connections – I have seen people “forget” to twist the BNC onto the back of the KBox

Check the Kbox to see if the BNC’s all look straight on the back side.

I have had this happen ONLY on my traveling Kona Road Rack – it was physically damaged when an intern used a pair of pliers to get the BNC off of the back of the Kbox – too bad he did not think to turn the pliers.

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD

[David Roth weiss]

Gary,

Defintely bypass the Kbox as Jeremy says and if all else fails, try reseating the card. Just yesterday I had a similar issue and I was certain my card was dying, but after reseating, everything works again.

Also, uninstall and reinstall the drivers.

David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los Angeles

POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

[Tyler Dixon]

I can’t find a snake cable for it. The connections appear fine and solid.

[Tyler Dixon]

Thanx Guys,
I unplugged all the small BNCs on the Mac AJA card and plugged them back in and now it works. I appreciate the help.

Best regards,
Gary