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  • Sapphire v5 not working on my win7 64bit

    Posted by Kazumi Hatori on June 30, 2010 at 8:49 am

    I got win7, and AE CS5,
    I downloaded the sapphire v5 trial to installed,

    First, the default install location (at mediacore) didn’t work for CS5 to recognize the plugin, so I moved them to Aftereffect/support files/plug-ins, and it does.

    But I found all effect just don’t work, I believe even in trial they should work(maybe have 2 red lines?).

    After I applied the effects, the plugins either blank out my video, or give a pop-up:

    “After Effects error: parameter count mismatch in plug-in effect ‘s_xxxxxxxx'”

    I uninstalled the sapphire v2 before I install v5, what should I do??
    Please help, thanks.

    Kazumi Hatori replied 15 years, 10 months ago 2 Members · 2 Replies
  • 2 Replies
  • Gary Oberbrunner

    June 30, 2010 at 12:39 pm

    Hi Kazumi; thanks for reporting this. This can happen if your NVIDIA video driver is too old. We will have a fix in the next Sapphire AE maintenance release, but in the meantime you can just update your NVIDIA video driver and you should be all set.

    — Gary

  • Kazumi Hatori

    July 3, 2010 at 7:14 am

    oh i updated the driver and it’s working fine! thanks!

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