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  • Sapphire 9.0.2 making Avid Media Composer 8.5 not start on Mac

    Posted by Gustavo Bermudas on February 28, 2016 at 12:18 am

    Just installed the new Sapphire 9.0.2 for Media Composer 8.5 on Mac and it just becomes unresponsive when initializing. If I uninstall Sapphire Media Composer starts with no problem

    Jasmine Peterson replied 10 years ago 3 Members · 2 Replies
  • 2 Replies
  • Victor Lee

    March 7, 2016 at 2:42 pm

    Hi Gustavo,

    Can you describe your problem for us at:

    https://support.genarts.com/Tickets/Submit/RenderForm/2

    Let’s open a support ticket and we can track the issue together.

    Thanks!

  • Jasmine Peterson

    May 6, 2016 at 2:03 pm

    hmmm…It would seem I fell victim to a more convoluted and murky version of, “It doesn’t look like that on my monitor and I didn’t shoot it like that.” The title of this post should be, I let myself be bullied by the DP. 2008 MacPro 2 x 2.8 Quad Xeon 16GB RAM 1. ATI Radeon HD 5770 2..

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