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Forums Sony Cameras S X S Card Not Mounting

  • S X S Card Not Mounting

     James Haefner updated 10 years, 7 months ago 7 Members · 27 Posts
  • James Haefner

    August 2, 2010 at 10:13 pm

    Hello COWS;

    Editing Software: FCP 7.0.2

    Issue: S X S card not mounting on Desktop > Mac Book Pro NOR is mounting through Camera USB

    Camera: Sony PMW – EX3

    Media: RAW S x S x SDHC Memory Adapter > Card: Transcend SDHC 16gb 6 series

    Scenario: Shot the footage on Saturday. Dumped/Transferred all the other footage, using the same Adapter, Same Computer — all is well except for this One Card

    This is a job/client situation. How do I retrieve the footage I know is on this card? Any and all help, suggestions — desperately and greatly appreciate it…

  • Olanrewaju Olakunle

    August 3, 2010 at 8:47 am

    No. 1 can you still play the footage inside your camera ‘ex3’ if you can then just connect your camera to the computer through USB and copy your footage.

    No. 2 if it cannot be playback on the camera then you may need data recovery services and i can suggest one that I just used recently when I mistakenly format a card, they by the name aeroquartet.check their site on


  • Bob Tompkins

    August 3, 2010 at 1:26 pm

    Your message is a little confusing. Are you attaching the camera to the MacBook Pro with USB? Which size MacBook Pro? You are using SDHC cards and an adapter? There are many alternative situations here. If you have a MacBook Pro 17″ you can put the card and its adapter directly into the Mac. If it is 15″ or lower the SDHC card can go directly into the SDHC port. Do you have all of the latest Sony drivers and the latest version of XDCam Transfer? You can also use a standard card reader connected by USB.

    I think we need more details here.

  • Ian Cook

    August 3, 2010 at 1:38 pm

    Hi James,

    Have you tried checking to see if Disk Utility is seeing the card and if so whether it can be mounted manually?

    Are the files playing in the camcorder? If they are, and if all else fails, is playing the files out via HD-SDI to another device or to a Kona an option for you?


    Ian Cook
    Sony Broadcast and Professional Company

  • James Haefner

    August 3, 2010 at 1:42 pm

    Mac Book Pro 15″

    Tried mounting card every way possible; its a Transcend 16gb series 6 Flash Card

    you need the RAW sxs SDHC Adapter to house the Flash Card

    I have placed the Adapter via Express Card, as well as leaving it in the Camera, and routing the Camera via USB

    I even tried placing the Flash in the Transcends USB Card Holder

    Yes, I do have current Drivers > I transferred all the other Cards fine > except for this One

    The Card is not Mounting > I am not seeing the Clips in the Camera > Nothing > Need to Retrieve Video that is on this card

    Thank you for any and all suggestions

  • James Haefner

    August 3, 2010 at 1:44 pm

    hi Ian,

    no, I am not seeing the footage/clips when in Camera

  • Ian Cook

    August 3, 2010 at 1:54 pm

    Are you getting a “no clips” display in Media mode? Does the camera see the card at all? If it’s seen, can you still record to it? What happens if (assuming you can) you record a new file?

    Also, if the card is even partially recognized when in the camera, can you try executing an ‘Update’ from Menu–>Others–>Clip?

    Any luck with Disk Utility seeing and possibly mounting the volume?

    Ian Cook
    Sony Broadcast and Professional Company

  • Bob Tompkins

    August 3, 2010 at 1:57 pm

    Nice to have Ian here.

  • James Haefner

    August 3, 2010 at 2:02 pm

    Nothing mounted when I launch Disk Utility > tried that

    Also, no options are displayed when inside Camera

    In MEDIA MODE > S x S Graphic displayed n remains displayed

    In CAMERA MODE > Card not mounting A/B slot show No Minutes

    Should I try recording to this Card? Nervous about Unlocking the Card at this point

  • James Haefner

    August 3, 2010 at 2:06 pm

    No, no playback, nothing when in Camera

    Thanks for the Recovery Service link > What software do you recommend for this situation?

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