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Activity Forums Sony Cameras S X S Card Not Mounting

  • James Haefner

    August 3, 2010 at 2:21 pm

    No, nothing there

  • James Haefner

    August 3, 2010 at 2:23 pm

    however, should I be UNLOCKING my Safety TAB, while trying these things? or probably shouldn’t matter, right?

  • Craig Seeman

    August 3, 2010 at 2:32 pm

    Hmm, maybe the card isn’t seated in adaptor at this point. Take the adaptor out of the camera, Then I’d suggest unlocking, pulling the SDHC card out entirely and reseating the card the in adaptor. Place it back in the camera and report what message you get or whether the camera recognizes that there is a card in it.

  • Ian Cook

    August 3, 2010 at 2:46 pm

    yes, for now the card should be unlocked

  • James Haefner

    August 3, 2010 at 3:35 pm

    tried all that again, and nothing.

  • James Haefner

    August 3, 2010 at 3:36 pm

    unlocked the Card — tried everything again — nothing

  • James Haefner

    August 3, 2010 at 4:19 pm

    hi Ian, anyone?

    still there? Really at a loss here. Any more suggestions?

  • Craig Seeman

    August 3, 2010 at 4:30 pm

    Ok. If nothing recognizes the card to the extent it seems there is no card that may mean the card’s I/O controller is complete dead. The good news is the media may be intact. The bad news is that it will likely take a recovery service to pull the media off it. The above is just a guess but your description sounds like there no communication with the card rather than a card with corrupt media.

  • Ian Cook

    August 3, 2010 at 5:03 pm

    Hi James,

    If what you’re reporting is accurate (you’re 101% sure the card is seated properly; absolutely no response from the Mac OS; all other cards mount ok; nothing related to that card’s slot available through the menu or through Media mode; tried different readers) it’s more than likely that the controller or interface on the card has failed. As Craig pointed out there is a very good chance that the data itself is intact but you will need to think about having a data recovery specialist look at it if the footage is critical. If it was an SxS card we may have some more resources to call upon but with SD cards there is only so much we can do.

    Ian

  • James Haefner

    August 3, 2010 at 5:13 pm

    Is their a service you would recommend?

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