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Activity Forums Adobe After Effects Rendering PNG sequence to a network drive crashes

  • Rendering PNG sequence to a network drive crashes

    Posted by Bruce Cam on July 25, 2017 at 11:32 am

    Hello,

    We work via a network and have recently found a problem when rendering PNG sequences to the network. This used to work fine, the last AE update was in April and i am pretty sure i have successfully rendered PNGS to the network since then so i don’t think an AE update has caused the issue. The first error that comes up is:

    followed by

    and finally it sometimes comes up with the following… (although sometimes its only in the render log. )
    After Effects: AEGP Plugin PNGIO Support: Unable to create PNGIO. (5027 :: 12)

    I have tried this from 3 machines, i have ruled out any plugins or source assets as i have made a New AE project and comp with nothing in it and i still get the same errors. We use After Effects 2017 and it is up to date.

    We have a work around as it works through Media Encoder or we can render straight to our local machines and copy over however i find media encoder slower to render and copying the files is an added process that slows down our workflow so i would like to find a solution.

    We used to have a similar issue where we could not render any .mov to our network, this was resolved in an AE update about a year ago.

    Cheers in advance,

    Bruce Cam replied 8 years, 7 months ago 3 Members · 5 Replies
  • 5 Replies
  • Bruce Cam

    July 26, 2017 at 11:27 am

    Cheers Dave.

    Yeah in the mean time we are just rendering locally and coping over to the network as a workaround. However it is a step in our workflow i would like to try avoid if possible especially when dealing with very long sequences so i’m hoping (a fools hope) someone may have had the same issue and found a solution.

  • Michael Szalapski

    July 26, 2017 at 6:40 pm

    [Bruce Cam] ” the last AE update was in April”

    There was one that came out in June. It fixed some bugs. You might try it.

    – The Great Szalam
    (The \’Great\’ stands for \’Not So Great, in fact, Extremely Humble\’)

    No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.

  • Bruce Cam

    July 27, 2017 at 10:04 am

    My mistake… i done a quick google on updates so thought the last update was April. However we definitely have the most up to date version on CC. It could very well be that this June update introduced the problem.

  • Benjamin Markus

    September 14, 2017 at 1:07 am

    I’m having this same issue, but it’s happening when rendering to local drive. Any other updates on this?

  • Bruce Cam

    September 14, 2017 at 11:29 am

    Hi Benjamin. We have not found a solution as yet.

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