render shmender

[Matt Rhodes]

Hi Arty.

Are you rendering from After Effects? Motion? ProAnimator?
We’ll need to know what product(s) and versions you’re using and what platform (Mac/Win) you’re on.

Are you able to send me your project? I’d be happy to take a look.
Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Yeneneh Ferede]

Hi Matt Rhodes
My name is yeneneh I am using mac computer G5. I dont know why it happens but a few days ago I did a title with pro animator 4.1 and when I render it, it seems ok and after rendering came this display and say
–Unable to copy temp file to Movie file. Resulting movie exists in: Untitled mov. I press ok and check the document it was only 8kb and not recgrnaized or open by Quick time movie

[Matt Rhodes]

Hi Yeneneh.

I suggest you upgrade to the current version of PA (v4.5.1). There was a bug where we deleted the temporary rendered movie before copying it to the proper name.

Try the current version and let me know if you’re still having trouble.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Yeneneh Ferede]

Where do I get the Upgrade version

[Matt Rhodes]

Hi Yeneneh.

You can download the free update here:
https://zaxwerks.com/download

Matt Rhodes
Zaxwerks, Inc.

[Yeneneh Ferede]

Hi Matt Rhodes
The link you posted is take you to zaxwerks and let you to download demo version only. I did not see or find the upgrade section.
many thanks yeneneh

[Matt Rhodes]

Hi Yeneneh.

If you have a valid v4 authorization code, then the downloaded file doesn’t need to be a demo version.

If you see the Authorization dialog, enter your name and authorization code.

Let us know if you still have questions.

Matt Rhodes
Zaxwerks, Inc.