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Activity Forums VEGAS Pro Render Crash – Unmanaged Exception (0xc0000005)

  • Render Crash – Unmanaged Exception (0xc0000005)

    Posted by Phil Ingleby on July 7, 2014 at 9:11 am

    Hi all,

    I’m hoping somebody can help. I’ve checked everywhere on the internet and no fix has worked yet. Simply put, I’m getting the below error when trying to render a video.

    I’ve disabled GPU acceleration, reset my cache (with the SHIFT and CTRL trick), updated graphics drivers, and I uninstalled (also re-installed) Quicktime, though I do have files in my video which require Quicktime to be installed. These files have also previously rendered without an issue.

    The crash doesn’t seem to happen at a consistent point, but it’s always down to the “mc_enc_avc_ocl.dll”.

    Specs are: Intel i5 3750k @ 3.4GHZ, 8GB RAM, Radeon HD6970.

    Any help would be much appreciated!
    Thanks.

    Extra Information
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\dx_video_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\svfx_video_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\ocio_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\dx_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\vst_grovel.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\gpu_video_x64.log
    File: D:\My Documents\My Videos\Drunken Ball Z\episode1.veg

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 770) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:\Program Files\Sony\Vegas Pro 12.0\FileIO Plug-Ins\mcmp4plug2\mc_open_cl\mc_enc_avc_ocl.dll
    Fault Address: 0x000007FED7E84F76
    Fault Offset: 0x0000000000014F76

    Fault Process Details
    Process Path: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
    Process Version: Version 12.0 (Build 770) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2013-11-20 (Wed Nov 20) 15:45:00

    Phil Ingleby replied 12 years, 1 month ago 2 Members · 4 Replies
  • 4 Replies
  • Norman Black

    July 7, 2014 at 3:39 pm

    [Phil Ingleby] ” but it’s always down to the “mc_enc_avc_ocl.dll”.”

    That is the Mainconcept OpenCL GPU encoder. In the render as template you are using it is still trying to use GPU for the encoder. Set that to CPU only.

    There are two GPU settings. One for Vegas itself and one for the file encoder.

  • Phil Ingleby

    July 7, 2014 at 5:08 pm

    Thanks for the reply!

    I set the render encoding to CPU only but unfortunately I’m getting the same crash but with “mc_enc_avc.dll” as the culprit instead. The crash also happened a lot sooner than when I render with OpenCL, if that’s any help.

    Extra Information
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\dx_video_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\svfx_video_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\ocio_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\dx_grovel_x64.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\vst_grovel.log
    File: C:\Users\Phil\AppData\Local\Sony\Vegas Pro\12.0\gpu_video_x64.log
    File: D:\My Documents\My Videos\Drunken Ball Z\episode1.veg

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 770) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:\Program Files\Sony\Vegas Pro 12.0\FileIO Plug-Ins\mcmp4plug2\mc_cpu\mc_enc_avc.dll
    Fault Address: 0x000007FEE3537A97
    Fault Offset: 0x00000000000F7A97

    Fault Process Details
    Process Path: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
    Process Version: Version 12.0 (Build 770) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2013-11-20 (Wed Nov 20) 15:45:00

    UPDATE: So I tried rendering the same project as .avi and it worked without a crash with OpenCL enabled. I did notice that rendering .MP4 causes my CPU usage on all 4 cores to go to 100% load and spike my temperatures to 100c, where as .avi it stayed below 50% with relativity cool temps. I didn’t notice any difference in the rendering speed either.

    Could this be an issue with there being too much load on my CPU and my temps causing the render to halt?

  • Norman Black

    July 7, 2014 at 7:43 pm

    [Phil Ingleby] ” go to 100% load and spike my temperatures to 100″

    Yes, It does sounds like you were getting an unstable CPU due to overheating. You need to clean/dust and/or fix/upgrade your CPU cooler.

    You AVI render sounds like you were rendering to Sony YUV.

  • Phil Ingleby

    July 8, 2014 at 7:46 am

    Yep, after I took the side of my case off my temps lowered by about 30c and the video rendered normally!

    Thanks for all your help. 🙂

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