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Red zones video previewing stop (video freezed). Audio OK.
Hi!
The problem I actually have with premiere is the following:
After working 1-2 days in a project, using Canon 70D´s 1080p H.264 footage, premiere stops previewing video in the timeline. Green or yellow parts are being display when scrubbing or playing, but when the playline holds the red parts, the video just freezes. The audio continues without problems. So you get a freezed frame (the last yellow frame), with the audio playing fine.
Sometimes the playing works without problem, including red parts, being previewed smoothly, but suddenly it stops in the middle of a red section (not in the beggining of a red clip). Quitting and restarting Premiere usually solves the problem, but most of the times you get the same issue after 5-10 minutes working… sometimes even sooner.
The clips have the magic bullet looks 2.5 effect applied, and someone also the filmconvert 2.1 effect. There is not a specific clip which is corrupted: the problem appears in any zone of the timeline. There are also some clips with Dinamic linked after effects projects (usually simple projects with masks or trakers).
Sometimes, the clips in the bin also appear as “Missing file”, but not all the times.
When the problem occurs, both the render preview (enter key) and the export movie may not workwith premiere being blocked. But sometimes do work!
I´ve tried to clean the database cache, with horrible results (more “missing file” problems… until I resolved it). Also tried to change the rendering method (GPU or Software only render), but the problem persists on both modes.
This happens in all the projects (at least 4 different projects) I´m actually working with, and in 2 different machines (but with the same hardware: both are Intel I5 4670, 8Gb RAM, Asrock H87 Pro4, Windows 8.1 64 bit). Bot Premiere CC and CC 2014 have the same problem.
Any ideas or suggestions about this? I´m desesperated!
Cheers,
Xabier
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1 Reply
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Well, here’s the short answer: the sections of the video marked in red are clips that premiere cannot process in real time. However, these areas will still export fine in the final product. This is how many editors had to do their projects until relatively recently with the advent of GPU processing.
One thing you didn’t list in your computer specs is the type of GPU you have. However, you said you can change the processing from software only to GPU. I would highly recommend doing this if you can as that activates the Mercury Playback Engine, Adobe’s GPU processing software that allows many effects to be rendered in real time. That being said, the Mercury Playback Engine won’t work for everything, in particular your clips that are dynamically linked to After Effects. Those use the AE render engine which works differently than Premiere’s. For now, you’ll just have to live with that (unless someone else knows a secret they’re not telling me).
Anyways, I hope that helps, and I’m happy to help with any other questions you have.
Jonathan
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