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Red Rocket card does not work after upgrade
I’ve been using my Rocket Card for about a little more than 8 months without any problems. My Redrocket card does not work after upgrade, 1.3.3—to 1.3.5. I installed the RED_Rocket installer v1.3.5. Since the release of REDCINEX 351 sometimes when opening RCX351 the clips loaded into the bin cannot be view in the viewer. I would have to re-install the the latest version of the Rocket driver, then it would work just fine. That is until I shut down the system. Then I would have to start the whole process all over again. Today I started up the system and started RCX351. The first time, I had to re-install the Rocket driver and it works fine. Shut the system down, for about 6 hours came back and started up again. You guessed it, re-install the rocket driver again. Except this time the rocket card won’t even show up in the Systems PCI card profile. Now I’ve tried just about everything imaginable, remove the card from the system, re-install all software, hardware, firmware. Nothing seems to work. All of a sudden the rocket card just won’t show up in the system anymore.
Anyone have any Ideas of what could have caused this little incident? Is there quick fix? Or is it time to sent it back to RED?
I am running a MacPro 8 Core system
I have been working with the rocket card for almost everyday for the past six months. It has become a necessity for footage shot on the RED. Now I’ll have to show up to work tomorrow, and tell the client that the Rocket card is on the fritz and cannot do the transcoding on set until the Rocket card is fixed.
Now that’s not very Professional.Resolve 7.03
OSX 10.6.5
MacPro 2008 8-core 2,8
12 gig mem
4 Black-Caviar 2 TB Raid Soft 0
Nvidia-gtx285
Nvidia GT-120
Redrocket
Blackmagic 3D Extreme
WaveThanks
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4 Replies
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Hi, sounds like you may have a Rocket issue. Till you get it fixed, in Resolve you can set the decode to ‘Good’ and at 1/2 or 1/4 res on the config/source/red tab to get real time playback even without a Red Rocket.
Peter -
Try revert the REDRocket driver back to 1.3.3 and firmware to 1.1.8.6 if you have updated it and see if it works again with Resolve 7.0.3.
The driver is probably newer than what Resolve 7.0.3 supports.
-chrispy
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i have same issue i just got my 12 core and try to install RedRocket card it does’t work show my version out of date
SOnu SIngh
macsonu
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Dwaine covered this in a previous thread on the same topic:
https://forums.creativecow.net/readpost/277/3345
This driver is available from Red’s website, and remember to upgrade the Rocket firmware as per instructions on Red’s website.
Regards,
Rohit
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