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Activity Forums VEGAS Pro Red Giant Universe 2.2.2 keeps crashing my Vegas!

  • Red Giant Universe 2.2.2 keeps crashing my Vegas!

    Posted by Glenn Sampson on December 20, 2018 at 12:28 am

    Every time I attempt to open a Red giant plugin (Universe/.uni), My vegas crashes and I keep getting the same thing, with no solution so far.

    Extra Information
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\dx_video_grovel_x64.log
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\svfx_video_grovel_x64.log
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\ocio_x64.log
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\dx_grovel_x64.log
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\vst_grovel.log
    File: C:\Users\Javeeair\AppData\Local\VEGAS Pro\16.0\gpu_video_x64.log

    Problem Description
    Application Name: VEGAS Pro
    Application Version: Version 16.0 (Build 248)
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
    Fault Address: 0x0000000000000000
    Fault Offset: 0x0000000000000000

    Fault Process Details
    Process Path: C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
    Process Version: Version 16.0 (Build 248)
    Process Description: VEGAS Pro

    Graham Bernard replied 7 years, 4 months ago 3 Members · 3 Replies
  • 3 Replies
  • Graham Bernard

    December 20, 2018 at 6:03 am

    [Glenn Sampson] “My vegas crashes and I keep getting the same thing, with no solution so far.”

    Hi Glenn. What have you tried so far? Here are my suggestions

    1) Try turning off GPU.
    2) Try uninstalling Red Giant Reboot PC run VegasPro to prove your VP Install is running well.
    3) Also, you aren’t running the latest Build of VegasPro, try installing that and reboot PC.
    4) Reinstall RG.

    * Grazie

    Video Content Creator and Potter
    PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
    Cameras: Canon XF300 + PowerShot SX50HS Bridge

  • Steve Rhoden

    December 20, 2018 at 2:39 pm

    That seems to be showing that your system does not posses the necessary GPU etc, requirements needed
    to run “Red Giant Universe” efficiently. Visit their website and view the requirements needed.

    Steve Rhoden (Cow Leader)
    Film Maker & VFX Artist.
    Owner of Filmex Creative Media.
    Samples of my Work and Company can be seen here:
    https://www.facebook.com/FilmexCreativeMedia

  • Graham Bernard

    December 21, 2018 at 3:23 pm

    [Steve Rhoden] “Visit their website and view the requirements needed.”

    Steve, quite. My assumption is that people buy this stuff either knowing their platform will sustain the software OR have demoed it to assure themselves. I shouldn’t assume. ????

    * Grazie

    Video Content Creator and Potter
    PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
    Cameras: Canon XF300 + PowerShot SX50HS Bridge

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