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Quicktime movies suddenly stopped pllaying in Premiere
I guess this could be an update problem. I’m on 2015.2.
I had a project with after effect files exported as quicktime files lossless default. It worked fine.I had to come back to the project (like a week later) and now none these files connect. I try reconnecting but they say they are corrupt. I can open them in VLC and QUicktime but premiere wont reconnect them or reconize them imported back in.
If i export and new one it seems fine but one i just tried failed?!
Any thoughts. I’m on a Mac.
Ben.
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8 Replies
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Try a reboot.
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delete cache, renderings and all temp files in user/ ../ temp
http://www.greenwoodworx.com
video-production and media-productions, Berlin -
Hey guys thanks for the advice i did do that but the problem appears to be bigger. I now have an error saying- “Adobe Premier Pro could not find any capable video play modules. Please update your video display drivers and start again.” Premiere then crashes.
I have tried dumping preferences. Reinstalling. Tried this- https://helpx.adobe.com/premiere-pro/kb/error—preludevideo-play-modules.html As far as i can see i have the correct permissions?
Anyideas. I have a deadline for tomorrow but i will try someone elses computer tonight cause i feel this could take time.
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Check to see if Quicktime is still installed. This happened to me a few weeks back. The whole program was gone. See if you can play your media files straight from the folder (not using Premiere) I could not. Re-installed QT and everything relinked.
CRAZY!
I\’d rather do something at full speed than half-fast
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Hi,
I had a similar problem on windows. It seems that Premiere has trouble starting up some component of QuickTime (that other nle don’t have). Although its not obvious that a win problem could appear on mac, I would guess it is (due to similar architectures).
My workaround is to look at that media in DaVinci Resolve and then try again in Premiere. If it will work then media browser can view them first, eventually they will play on your timeline. It is as though DaVinci can start he QuickTime component up and then Premiere can use that component.I don’t worry about it any more. The error looks dire, i.e. says you have lost your audio and video tracks, but they do come back before too long.
I don’t know if that will work for you. -
Ace thanks for this. I will try it today. Randomly I stopped the problem by unplugging my dell screens. But maybe that was a co- incidence.
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did you try reinstalling quicktime so that adobe can detect it again?
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No i actually didn’t need to do that. It seem my Dell monitors where doing funny things to Premiere. I unplugged them and everything has been working fine ever since. Thanks for all your help tho!
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