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Activity Forums Apple Final Cut Pro Legacy Quicktime error -36 files wont copy please help !!!!

  • Quicktime error -36 files wont copy please help !!!!

    Posted by Andrew Pulaski on April 10, 2009 at 6:45 pm

    Hey guys well ive been struggling with this problem for quite sometime now… i have a dvcpro hd 720p24 project with a capture scratch with all converted p2 media that was loaded with final cuts log and transfer tool… the project runs smoothly and cuts well. after the job is done i backup up the project to dvd+dl archives with toast. I get a wierd error -36 while burning or copying files to another hard drive and it gives me the name of the file it cant copy. everytime it relates to a quicktime file in my capture scratch… its usually random but ive noticed its mostly on larger quicktime p2 clips. Ive tried to change the permission properties of the file, reexport the file using quicktime to get it into another shell and i still have had no luck… i have a feeling it has to do the headers of the file whether it be from curruption from the p2 card itself or just the process of log and transfer…

    if anyone is out there that has this issue… i mean i saew a couple posts on here already that some people said try to change permissions but that does nothing for me…

    ive called panasonic and they tell me i should have transcoded on the load to prores which is not ideal for me at the moment in time…

    all in all i know i can try and rebatch this file if i had the original p2 media but i do not..

    please help!!!!!!!

    ps i believe -36 = i/o error which m not sure how this effects the clip or if it is repairable or whatever it means.

    Joel Peregrine replied 17 years, 1 month ago 2 Members · 1 Reply
  • 1 Reply
  • Joel Peregrine

    April 11, 2009 at 2:53 am

    Hi Andrew,

    I feel your pain. I had the same problem a few times over years and in both cases sectors on the drive had gone bad. I still have one of the drives that I use for backups – works fine because the one file that wouldn’t transfer due to a -36 error is still on there. I just know that that part of the drive is toast. What I had to do was narrow down the problem file(s) by transferring each file individually until I hit the one with the error. Then I went in and started segmenting that file with partial exports of the file from within FCP until I hit one that didn’t work – then came at it again from the back end of the file. I was able to salvage nearly the entire clip. I hope that makes sense.

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