purchasing the AVID Media Composer trial

Avid Media Composer

purchasing the AVID Media Composer trial

Posted by Laura Seltzer-duny on August 31, 2011 at 4:37 pm

I’ve been using the AVID Media Composer 30 day trial for the past 29 days & need to purchase it today. The AVID activation is asking for my System ID & Serial Number to proceed with my purchase.
I have a SN on my mac, but can’t seem to find a system ID.
Any advice?

I’ve attempted to call AVID at 800-949-2843 with no success. Is there a number I can call to make the purchase? AVID doesn’t make this simple, do they?

Many thanks in advance for any help!
Laura

Richard Cooper replied 15 years ago 4 Members · 6 Replies
6 Replies

Tim Vaughan
August 31, 2011 at 5:28 pm

I went a completely different route. I uninstalled the trial version, then went to Avid’s site and inputted my FCP serial number, to which they sent me the confirmation e-mail containing the discount code. You then click the link (or go directly to Avid’s site) and order it.
Because it is a full production version, it will be mailed and not downloaded. They have 6 (extra) discs including Boris Continuem complete, Sorenson Squeeze, Sonic, and more. It comes rather quickly, but if you need to renew the trial version while you wait, I think you just have to contact them. I’m pretty sure they’ll renew the trial, but don’t quote me on that. Hope this helps!

Tim

Tim
Apple XRAID, XServe, MacPro, Macbook Pro, XSAN, FCP Studio (7), AVID Media Composer
Apple Monitors, Flanders Scientific Broadcast, Panasonic AG-AF100
Adobe Production Premium, Maxon Cinema 4d
Beer fridge fully loaded.
Laura Seltzer-duny
August 31, 2011 at 5:33 pm

Thanks Tim – very helpful. Do you know of a phone number that I can call to talk to AVID?
Tim Vaughan
August 31, 2011 at 5:41 pm

No, other than what’s posted on their site. I think I ended up sending them an e-mail, which took about a day to get a reply. Maybe they have a chat window?? I’d highly recommend that if they do–I’ve had great success on “chats” with other companies, but never tried Avid.

Tim
Apple XRAID, XServe, MacPro, Macbook Pro, XSAN, FCP Studio (7), AVID Media Composer
Apple Monitors, Flanders Scientific Broadcast, Panasonic AG-AF100
Adobe Production Premium, Maxon Cinema 4d
Beer fridge fully loaded.
Glenn Sakatch
September 1, 2011 at 8:10 pm

1-800-800-AVID will get you through to technical support. There is (i believe) an option there for
a purchase. I called 2 days ago to get a license re-activated and was on hold for 3 mins.

Glenn
Richard Cooper
September 3, 2011 at 1:56 am

“…then went to Avid’s site and inputted my FCP serial number, to which they sent me the confirmation e-mail containing the discount code.”

Tim, How long did it take them to send you the code via email? I did this earlier this week and have not yet received my cross-grade code. :~(

Richard Cooper
FrostLine Productions, LLC
Anchorage, Alaska
http://www.frostlineproductions.com
Richard Cooper
September 3, 2011 at 5:35 pm

Ah… I found it… got caught up in my Gmail spam folder… Good to go.
Thanks.

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