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Problem with PPro 5.5 crashing
I’m having a problem where my system at work keeps crashing, and I’d appreciate any feedback helping to diagnose the problem. Here’s my situation. I started a new job where I have a PC running PPro 5.5. I’m trying to edit footage from a Canon 5D Mk3, and my system keeps crashing, and sometimes I can’t even get PPro to open. The system here is a Dell Precision T3500 with an Intel Xeon CPU 2.8 GHz and 12 GB of RAM on a 64-bit OS. And I’ve been using an external hard-drive as my capture drive etc. I’m not super familiar with PPro though I have used it, and my inexperience there probably isn’t helping either. I’m most familiar with FCP7, which seems very similar. In terms of importing/logging and transferring footage, with FCP7 I would just use the log and transfer function, and it usually handled my Mk 3 footage fine although sometimes there were a few issues. In PPro, I haven’t been sure of the best method and have been playing with ways to get the footage in the timeline. My usual approach has been to use the Media Browser within PPro, in which I’ll see the directory folders for the video. Then I’ll drag over files from the DCIM folder, and I’ve been able to see the video. But it’s played in a jerky fashion. And now the program just keeps crashing.
Thank you again for any feedback here!
Neil