Activity › Forums › AJA Video Systems › Problem with Kona 3 – new installation
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Problem with Kona 3 – new installation
Posted by Paul Burgess on February 24, 2008 at 1:44 amI have installed my Kona 3 today into a new Powermac with FCP.
Ay first it all seemed to work OK – I played with it for a bit and then GCP was no longer inm control of it – only the default bars appeared on the 42 inch plasma monitor I had attached to the component out and FCP was not showing as in control in the Kona 3 control tab.In trying to cure this I did a restart of the computer only to find that it would no longer restart – all I got was a message to say that I must restart. I tried many times without any change – then I took the Kona 3 card out and the computer started up OK first time.
So my questions are:-
Any idea how to force FCP to take control?
Any idea about the endless restart request – what could be causing it?
Any help much appreciatedRob Brunner replied 17 years, 1 month ago 5 Members · 18 Replies -
18 Replies
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Walter Biscardi
February 24, 2008 at 1:49 am[Paul Burgess] “I have installed my Kona 3 today into a new Powermac with FCP.”
I’m assuming you mean a new Mac Pro. PowerMac is the older PCI-X G5 architecture and the Kona 3 would not install in that machine.
[Paul Burgess] “FCP was not showing as in control in the Kona 3 control tab.”
FCP will only be in control if you are using an AJA Kona Easy Setup or manually setting the Kona as the output device. If you are using something like DV, then FCP will not be in control and the Kona card will revert to whatever you have set under the “Control” tab of the AJA Control Panel.
[Paul Burgess] “then I took the Kona 3 card out and the computer started up OK first time.”
Do you have the card installed into a proper slot in the machine as recommended in the Installation manual?
Did you download and install the latest 5.1 drivers from aja.com’s website?
Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.STOP STARING AND START GRADING WITH APPLE COLOR
The new Color Training DVD now available from the Creative Cow! -
Paul Burgess
February 24, 2008 at 1:51 amThank you for your reply.
Yes -i downloaded the latest driver today and installed it in slot 3 as per instructions..Paul
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Paul Burgess
February 24, 2008 at 3:29 amI have now reinstalled the software and the card and the computer switches on OK but still left without FCP taking control. I am using Leopard with driver 5.1.
Is there some way I can force FCP to use the card?
Paul
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Paul Burgess
February 24, 2008 at 3:49 amAll solved now – it was me being stupid with some settings!
Just hope the mac does not crash again.Paul
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Paul Burgess
February 25, 2008 at 12:07 amSpoke to soon. I thought it was me but it isn’t.
All works fine for a while then FCP stops controlling the Kona board – then after say ten minutes the computer crashes with the message to restart – that all you get from then on no matter how many times you try. Renove the card and the computer boots up again.
If I am alone with this then I guess I just have a faulty board – I will try and look up support over here in the UK. .Paul
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Jeremy Garchow
February 25, 2008 at 1:24 amWhat slot is your Kona in, what versions of everything are on, what version is your MacPro?
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Paul Burgess
February 25, 2008 at 8:18 amThe Kona was only purchased last Friday and was installed in slot 3 in a Power Mac purchased in Decemeber twin 5.0 Ghz quad core.
Kona 5.1 driver.Running Leopard with latest updates.
After the initial problems I uninstalled the Kona, removed the card and tried – it booted up OK. Installed the card and software – it now worked but as you are working on it FCP gradually loses touch with the card followed by a screen close down with one multi- language message asking for a restart and that from then on is all you get. Its no not working at all.
At first i thought it was me but I was wrong. At least now its conistant – it never even allows me to boot the machine up.
Paul
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Walter Biscardi
February 25, 2008 at 12:24 pm[Paul Burgess] “The Kona was only purchased last Friday and was installed in slot 3 in a Power Mac purchased in Decemeber twin 5.0 Ghz quad core.”
Ok, this machine does not exist. Mac Pro 8 core 3.2Ghz is the top of the line Mac Pro.
Before we go any further, we need to know exactly which machine you’re running and if you truly have a PowerMac, then that is the problem right there.
Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.STOP STARING AND START GRADING WITH APPLE COLOR
The new Color Training DVD now available from the Creative Cow! -
Paul Burgess
February 25, 2008 at 2:42 pmIys an 8 core 3.0 Ghz Mac Pro bought in december – it was top of the line then.
Model Name: Mac Pro
Model Identifier: MacPro2,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 8 MB
Memory: 8 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP21.007F.B08
SMC Version: 1.15f3Is that a problem?
Paul
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Jeremy Garchow
February 25, 2008 at 2:44 pm[walter biscardi] “Before we go any further, we need to know exactly which machine you’re running and if you truly have a PowerMac, then that is the problem right there.”
Agreed. If you are running a MacPro that does not have PCIe 2.0, you also have to set up your slot configuration for an optimal Kona setup.
Are there any other cards in the system?
The easiest way to check your version is to go to the Apple menu and choose “About this Mac”. What does it say for “processor”?
Jeremy
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