Problem with Kona 3 – new installation

[Paul Burgess]

I have printed out the spec above but here it is again.
Model Name: Mac Pro
Model Identifier: MacPro2,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 8 MB
Memory: 8 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP21.007F.B08
SMC Version: 1.15f3

There is only the video graphics card in slot 1. ATI X-1900 512Mb

Thank foe responding.
Its

Paul

[Jeremy Garchow]

OK. We have found the problem.

This is all explained in the Kona readme for future reference, but here goes:

Put the Kona in slot 3.

Open your HardDrive > System > Library > CoreServices folder.

In there you will find an Application called Expansion Slot Utility.app

Open that (careful as it sometimes hides behind your main finder window and doesn’t behave like a regular app), choose the second option down. x16 Graphics Slot + Two x4 Lane and One x1 Lane Slots.

Save and restart.

Jeremy

[Paul Burgess]

Thanks and thanks again.
It worked once I had done as you said and also changed the driver to the NDD version.

I must always remember to read the Read me!!!

Paul

[Jeremy Garchow]

No worries. Glad you are up and running.

Jeremy

[Rob Brunner]

Hey Guys. I was just reading your thread and i have a similar problem.
I just updated my tower to Leparod and my final cut would load up and just crash before getting past the load screen. So i deleted my prefrences and got a little bit further.
As soon as i tried to load a setup that involved my AJA Kona card it would crash again.

I then tried to get into my AJA Kona Control panel and it would also crash.

So i just tried to get to my Expansion Slot Utility app. and there is a big circle with a line through it saying that it is not supported on this architecture.

What can i do to get up and editing again???

Thanks in advance

Rob

[Walter Biscardi]

[Rob Brunner] “Hey Guys. I was just reading your thread and i have a similar problem.
I just updated my tower to Leparod and my final cut would load up and just crash before getting past the load screen”

You updated from Tiger to Leopard? Did you do the proper method of completely erasing your System Drive, then do a clean install of the OS, run all the updates, then a clean install of all your software?

If you simply performed an ‘Upgrade’ from Tiger to Leopard you’re in for all sorts of issues. You need to do a Clean Install.

Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.

Read my Blog!

STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!

[Gary Adcock]

[Rob Brunner] “What can i do to get up and editing again??? “

Manually run the firmware updater in Applications> Aja Utilities before you do anything else.

The Kona 3 card does not auto update the firmware

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows

Inside look at the IoHD
https://library.creativecow.net/articles/adcock_gary/AJAIOHD.php

[Rob Brunner]

Worked perfectly! I am up and running. Thank you so much.

Rob Brunner