Problem Exporting to Encore

[Scot Sheely]

Alex,

How are you Exporting to Encore? Are you rendering an .AVI, an .m2v, or using Project Link?

Are you using all of the CS3 suite (Encore as well as PPRO)? I know that sounds like it should be assumed so, but in previous support sessions I have had other people throw me for a loop when they told me that they were using older, previous versions of Encore with the newer versions of PPRO. This workflow could affect that as well.

Are you getting a specific error message with a set of numbers, or only the message as you stated, verbatim?

Also, knowing a bit about your hardware configuration might help identify this issue as well. Are you a Windows or Mac person?

Last, but not least, is this the only time you have received this message, while working on this current project? If so, does creating a “Copy” of the current project (go to File menu, choose “Create Copy Of Currrent Project”) help resolve this issue when you open the copy of the project?

You might possibly have a corrupt project, which although rare, is certainly frustrating, but there are work-arounds in many cases.

Please post some additional info as I requested and let’s see if we can tackle this issue together.

Scot Sheely

[Alex Hawkins]

Hi Scott thanks for the reply.

I am using the File/Export to Encore option, direct burn without menus. The file renders OK but as soon as it opens Encore to start the DVD burn that’s when the message “Empty Project” comes up. That’s all it says.

It does this with all projects so I don’t believe it’s a corrupt project.

I am using CS3 Production Premium with Matrox Axio SD. Dual Opteron HPXW9300 workstation.

Cheers,

Alex Hawkins
Canberra, Australia

[Joe Trepanier]

Are you trying to do this process from within a Matrox project?
If yes, try creating a new project in an non Matrox editing mode and import your project in to that new project then try again.

cheers,

Joe

[Joe Trepanier]

Are you trying to do this process from within a Matrox project?
If yes, try creating a new project in an non Matrox editing mode and import your project in to that new project then try again.

cheers,

Joe

[Alex Hawkins]

Thanks Joe, yes I am.

I finally figured out that CS3 doesn’t like any of the old Matrox Media Encoder presets I made with CS2. Once I re-configured new presets in CS3 and used them instead everything worked fine.

Thanks for your response.

Cheers,

Alex Hawkins
Canberra, Australia