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Activity Forums Adobe Premiere Pro Premiere Pro throws out corrupted MOV files

  • Premiere Pro throws out corrupted MOV files

    Posted by Ruben Gies on February 21, 2011 at 8:33 pm

    Hi guys!

    Last week I finished my latest clip and when I tried to finish it with Media Encoder it gave me an unidentified/unknown error. I did get an actual MOV.file but when I tried to open it I got a message which said as much as “Can’t open Intro2010Final.mov. This file isn’t supported by Quicktime Player” (I’m from Holland so I got the message in Dutch.. 🙂

    Is anyone familiar with these kind of errors?

    In all the stress the moment I had to deliver I lost my original Premiere Pro file so the corrupted MOV.file is my only hope of retrieving this clip. I already downloaded software which can analyze the file and it gave me a pretty promising preview and a 95% chance of getting the clip back the way it should be. However, this’ll cost met some $110,-… Not that big of an issue but if there’s another (cheaper) way around this problem I’d really like to know!

    Does anyone have the solution?

    Love from Holland!

    Ruben.

    Ruben Gies replied 15 years, 5 months ago 3 Members · 7 Replies
  • 7 Replies
  • Vince Becquiot

    February 21, 2011 at 8:47 pm

    Hi Ruben,

    What version of Premiere / Quicktime? What type of Mov file are you exporting to?

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Ruben Gies

    February 21, 2011 at 9:15 pm

    Hi Vince!

    I’m using CS5 and QuickTime version 10.0 on Mac OS X 10.6.6. I exported as HDV 720p30.

  • Vince Becquiot

    February 21, 2011 at 9:24 pm

    Any particular reason why you are exporting to HDV? Where is the footage going to be played/sent?

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Ruben Gies

    February 21, 2011 at 9:44 pm

    Footage will come out on dvd (duplicated 650x), hence the 720p. Rawclips were mostly filmed using a Canon DSLR camera in 30 frames per second.

    Note, I lost the actual Premiere Pro file (was on the road without my ext. drive sadly) so fixing the MOV.file is my only option.

  • Vince Becquiot

    February 21, 2011 at 10:12 pm

    If you can get a hold of a Windows machine, check out HDV split, there is a stream repair function that often does the trick, although, I’m not sure it will take in a Quicktime file.

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Keith Moreau

    February 22, 2011 at 7:16 am

    Have you tried opening the file with MPeg Streamclip? (free) If so you can repair it a bit with that.

    Possibly VLC can open it or the command line utilities, FFMPeg.

    If it’s an HDV file you might be able open it with the Firewire SDK Apple developer utilities, you can sign up to be an apple developer for free. Other than mpeg streamclip, there is some technical skill and knowledge involved.

  • Ruben Gies

    February 24, 2011 at 5:36 pm

    Both VLC and Streamclip didn’t do the job sadly! Neither one could read my MOV file. I’m trying HDV split on a Windows machine tonight.. hope that’ll solve my problems.

    I’ll keep you posted!

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