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  • Premiere Pro EXTREMELY slow and crashes during encoding

  • Chad Jordan

    November 28, 2021 at 1:04 pm

    Hello Creative Cow, I hope you guys like puzzles, because I have a whopper for you. As of just a couple months ago premiere pro used to encode my projects with lightning speed, but all of the sudden on my latest project, that has all ceased. Current version of Premiere Pro is 2021 (v15.10 Build 48). My massive 1 month long project is now done, Fully Rendered, and all set to encode but before I get into those issues here is a rundown of my hardware FYI:

    Gigabyte Z170X-UD5

    4.00 gigahertz Intel Core i7-6700k

    64 Gb’s ram

    2x Nvidia GeForce GTX 960 (SLI)

    1x 500 Gb SSD (currently 146 Gb’s free)

    As far as system drivers for my hardware, All drivers are current so there is no need for any updating. There is also nothing wrong with my Hardware Encoding setting in the export settings section. It shows up just fine, and of course I have it selected. No issues with CUDA in my media encoder either. As far settings that I have checked in Premiere Pro in the Preference box under the ‘Edit’ tab, here are the details:

    I have fully cleared my Media Cache, under ‘Memory’ I have the lowest number set possible for other applications (Premiere Pro is the only thing running on my machine anyway), so that means 58 GB of ram is reserved for premiere pro, optimized rendering is set to Performance, under the ‘Media’ section I’ve made sure to uncheck Automatically refresh growing files, HOWEVER, I cannot see the ‘Hardware Accelerated Decoding’ section with the checkbox. It has been mentioned online to make sure that is checked, and I don’t see it anywhere to check. I pulled up my console and typed in hw for hardware and I’ve attached what was showing as default. I have no idea what could have changed since my other projects that were running just fine with zero issues. We’re literally talking just a couple of weeks before I started this latest project and there was absolutely nothing wrong, it would render out 7 minute videos in only a couple of minutes. It was extremely fast, but now with this current project that is less than 6 minutes in length, it shows that it’s going to take 20 hours at VBR Pass 1, with all other normal settings selected. Nothing else has been changed, and it not only won’t complete the encoding process, but it crashes 45 minutes in. I’m stuck and this project is for upcoming jobs that I’m applying for so this is serious I really need some help, and I’ve trouble-shooted so much, and cannot figure out what has happened. I thank you in advance.

  • Chad Jordan

    December 2, 2021 at 8:53 pm

    Really?….Nothing?? Almost 5 days later and not one thought? Well…I fixed it on my own. Even though I fully cleared out the Media Cache this apparently doesn’t matter because when I went into my video preview folder and deleted that folder, re-opened the project, re-rendered it again, my encoding is back to normal so I guess it was bogged down somehow. At any rate, when everything else has been tried apparently, deleting the video preview folder, and then re-rendering your project all over can end up fixing the severe lag.

    I guess this community can learn something from newcomers as well.

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