Premiere Pro CS6 is not playing back

[Tom Knight]

This worked for me!

Same issue – Space bar won’t make it play. Clicking the play triangle won’t make it play either. Basically, I can’t play the sequence or a single clip at all!

I tried re-starting, etc. = nothing.

Just went to Premiere Pro>preferences>audio hardware>Built-In Output> OK

And it started playing again! Then I switched back to my external audio (Insignia Sound Bar) and it is playing fine again.

[Finn Yarbrough]

Tom Knight, Thank you!

“Just went to Premiere Pro>preferences>audio hardware>Built-In Output> OK”

This simple fix transformed my huge project from a brick back to it’s original functionality. I’m on a really tight deadline, too.

Director
Earth House Productions
http://www.earthhouseproductions.com

[Elise London]

I had issues with my timeline not playing back. I tried exporting/importing XML from Premiere Pro CC to Final Cut Pro. Then from there exporting/importing XML back from Final Cut into Premiere Pro CC.

It works!

[David Labi]

Had exactly the same problem then realised why. It happened twice when I’d added an AIF clip to the timeline.

Converted to WAV and added same clip… no such problem. Bang!

[Jorge Graupera]

Figured this out yet? If not, I might be able to help you. I use PP CC6, latest version, and I’ve been having what seems to be the same problem as you for months: a recently worked on project is reopened and clips don’t show in the monitor/playhead is unresponsive/quitting premiere creates a crash that only “force quit” can resolve. This has happened to me with multiple projects already. All you have to do is repair Disk Permissions on your main drive (using the disk utility), in my case the 1TB fusion drive inside my iMac that I have my apps on (For a little background on my set-up, very simply, I use a dual 2TB Velociraptor RAID 0 set-up for all my media and my apps are on the Internal drive). Anyway, Don’t ask me how I hit upon this, it was pure luck and works EVERY TIME. It’s odd because some projects are never affected by this problem and some others are screwed from the beginning. Hope this helps! BTW: this has been happening to me since CS6, so I think its an Apple problem not Adobe.

[Darva Campbell]

I have had the same problem – often after a crash CS6 will not playback upon re-opening. The same issue – space bar will not playback, clicking the arrow will not play back – but it does make the box appear – as though it is playing back.

I’ve discovered it’s almost ALWAYS (I think I can actually say always!) a sound issue. I’m also a composer, and sometimes have Logic or another music program open. Every time this has happened EITHER I have imported a sound file Premiere doesn’t like, OR I have Logic open with music set at a different hz . . . When I close Logic (often after an hour or more of trying other fixes and cursing Adobe) it solves the issue every time. . .

I’m hoping by answering this here not only will it help someone else, but maybe NOW I’ll remember to check other sound programs that might be open before trying all the other fixes . . . 🙂

[Michael Mckenzie]

To anyone else experiencing this problem. It is likely due to your sound driver having frozen.
One solution is to Click Start, Run, type Services.msc
Scroll to Windows Audio, Right click and select Restart.

Your default Windows Audio driver will restart and you should be able to resume playback.

[Nakul Sawhney]

This worked for me. I opened a previous version of the project from the auto save vault. Fortunately, I didn’t lose too much work in the process.

[Robin Markowitz]

Hi.

I just joined because I am just now having this problem. When I turn off GPU acceleration on my GEOFORCE GT 650M card (Driver No. 327.02 — there is a new version, which I have not installed until I hear from you guys about this), I can edit. But only when I turn off Mercury GPU Acceleration. This card was supported before and did work! But only if I turn off GPU acceleration as you describe, delete previews, I can edit. Back on, and back to black.

I found the Windows file with the list of CUDA supported cards. My card IS on the list. But something is not working . . .

(There is an on-line list for CS6, and I KNOW that my card was on it when I bought my big Samsung beast of a laptop in late 2012. I checked it thoroughly for precisely this reason: for CS6. It is on the list of CUDA supported cards on the file on my computer. It had worked, and I used it; I know it worked. I edited videos, rendered videos, watched them play. I now want to get into editing exclusively with Premiere Pro as opposed to “simpler” video editing applications – up my game, and so it stops working! {not happy} The editing screens are black, unless I turn off GPU acceleration.)

I don’t know what to do? Update my video card driver? Roll back my driver? Change a setting in the control panel? I have tried many things, except messing with the drivers.

I am thinking of buying Sony Vegas at this point, although everyone says Premiere Pro is top quality. Very frustrating! My card is NOW listed as compatible with Creative Cloud, on Adobe, but *no longer* listed for CS6, as it used to be. (Although it IS listed on my computer.) I am very irritated with this development, as I have been and remain satisfied with CS6 and do not wish to go to the cloud option. It’s only been two years! (I have kept earlier versions of Adobe products for a LOT longer, and was happy. I wanted to do the same with CS6 which is marvelous.)

Thank you.

Best,
Robin

[Robin Markowitz]

I have Windows and am having the same problem. Just recently. It’s not an Apple problem, obviously. My card is listed on my machine under supported cards, although the Adobe site no longer lists it for CS6; it lists it for CC. It’s an NVIDIA GeoForce GT 650M. Fantastic card! Worked before in both After Effects and Premiere Pro. Not now.

I just did a Windows Update. But I didn’t do the “recommened” update of the Intel driver. Will give that a go. I don’t like to mess with video card drivers, but this seems necessary; something is not working right.