Premiere Pro CS6 is not playing back

[Jack Slattery]

I have tried that, with no success.

[Tristan Summers]

I had this issue.
I deleted the audio track.
I hit undo.
It now plays.
try it, you never know.
I am also now trying it with 48hz instead of 44.1, just in case.

[Kieren Smith]

I found after I unplugged speakers and switched to headphones or vice versa would stop me being able to preview by hitting the spacebar… I still haven’t found a fix…

[Jack Slattery]

No such luck, Thanks though.

[Jack Slattery]

I figured i’d try waiting for an adobe update, i don’t think one has come through at this point. Any other ideas would be great.

[Jon Simms]

Hi Jack (and Casey Switcz),

Did either of you get this resolved?
I have exactly the same issue, and found your post (and this forum) whilst digging around for an answer.

It occurs for me with ALL playback, be that the sequence timeline or source media I am browsing (both audio and video). I can hit space and the triangular play symbol will change (to a square stop symbol) but the playback is frozen. I can scroll through the playback (two finger swipe on the trackpad or by dragging the playback position marker), and it scrolls through fine (meaning the video material is loaded, rendering into an image, and there… but won’t playback).

Pulling my hair out on this one. I intalled 6.0 and it was occurring on there. So I installed 6.02 hoping it would fix it, but same issue.

Cheers,

Jon

[Jack Slattery]

Unfortunately not, sorry. If i do manage to fix it, i’ll post it on here.

[Jack Slattery]

Another thing, I just came across a similar deal in Adobe Encore CS6’s timeline. Perhaps it’s effecting the adobe software in general, not just premiere pro.

[Jon Simms]

Hi Jack,
Thanks for replying.
This issue occurs in AE and PP for me.

It doesn’t matter what I have on the timeline in PP. Could just be some photos. So it is not a CODEC issue, as far as I can tell. Also occurs with audio… instance if I preview an MP3 in the Source monitor… or place an MP3 on an empty sequence timeline.

I just went through a procedure to manually enable Mercury Engine support. Didn’t make any difference, but nice to know it can be done (assuming I ever get PP 6 working.

Would you post here what your hardware set up is. Thanks.

Mine is 2010 MacBook Pro, 17″
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics Intel HD Graphics 288 MB & NVIDIA GeForce GT 330M
OS X 10.8.2

It is the GT 330M that supports Mercury Engine via CUDA, although Premiere Pro doesn’t include the NVIDIA GeForce GT 330M in its list of support cards by default. As mentioned, I manually enabled support for it to see if it was a Mercury Playback Engine (software only) issue at fault.

I found someone else online with the same hardware and OS, with the same issue. He managed to fix it by uninstalling all video aspects of CS6, and reinstall. I’ve already been through multiple uninstalls and reinstalls, to no avail. I guess he got lucky.

[Boris Gavrilov]

After encountering the similar problem and ending up in here (google search), i have tried ‘fix’ proposals through this discussion thread and those didn’t help at all, so now i believe i have found a ‘fix’ for this play button glitch:

Right click on the video footage in your source monitor window and then click ‘Clear in and out’:
magically, the play button starts working again … (for me at least)

You may have to repeat the same steps as many times as needed. This playback button issue appeared here with no reason when i was working on cutting out rushes into sub-clips as usual in preparation of a library of clips for a music video I’m making.

also, it is amazing to see popping up this kind of workflow-ruining bug which affects such a crucial workflow feature in such an advanced high-end software like this one …