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Activity Forums Adobe Premiere Pro Premiere Pro CS6 crashes when importing 4K H264 MP4 Video

  • Johannes Knecht

    April 7, 2013 at 8:22 am

    Yes, i have.
    No, they don’t…

  • Jeff Meyer

    April 7, 2013 at 8:41 am

    Since I think you said you’ve reinstalled Premiere it might be time for a full on reformat. If projects that worked no longer work and you’ve already done a reinstall I’m not sure what else would be left.

  • Johannes Knecht

    April 7, 2013 at 3:10 pm

    Is there no other idea/ tipp that i could try ?

    Or does anybody know this problem ??

    Because i don´t want to delete everything just because there is one thing, that does not work…

  • Ryan Holmes

    April 7, 2013 at 3:14 pm

    Try it on another computer. If that computer has the same problems with the files then it’s probably something to do with the actual file itself or your storage device. If the other computer imports it fine and runs correctly, then something is just gnarled up on your existing install, and it may be time for a reformat as suggested.

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Johannes Knecht

    April 7, 2013 at 3:41 pm

    Important thing i noticed !

    I can create a comp with the 4K video in After Effects and import it into Premiere and it works !
    But of course this can´t be a solution for the future because it´s a lot of work creating a comp for each video and import that into Premiere…

    In the first test it looks like i did something wrong…

  • Johannes Knecht

    April 7, 2013 at 3:48 pm

    No, somebody tried the file on a windows pc and it worked fine…
    Also i tried this with x different 4K files and it definitely does not depend on the file or codec, it depends from the size (1080p works, 4K not)…

    But how can After Effects have no problems and Premiere have some when importing the file directly ?

    Because i also made Premiere using this file by creating a comp in AE and importing it to Premiere, so…

    I still hope that somebody could help me…

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