Premiere Pro cs6 and Matrox MX02 Mini

[Jon Doughtie]

In Premiere Pro, what your you audio hardware settings in Preferences?

In the good old tape capture days, sometimes you would need to select your outboard device for capture, but then switch to your on board audio card during edit. That would then disable output to your outboard monitor. With some devices you could not have both; it was either/or.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF.

[Victoria Guzik]

Premiere Pro WDM Sound
ASIO
Input No device
Output
Speaker (Realtek High Definition Audio is checked.

Under Audio Mapping
Use File

On the Matrox Mini there are only inputs. The only output that I have is HDMI from the Mini to a TV which is how I have been editing all the time. Since I use Encore and my computer to burn a DVD, I do not have any recording device which is how the manual shows the setup.

Thanks.

[Victoria Guzik]

Hi,
Just found out that I have no sound when the timeline plays even though I captured it through the firewire. I heard it when it was recording and the meters show that there is audio.
Victoria

[Jan Janowski]

Set your audio capture for 24 bit audio!
MX02 does this too!

Ask me how I know!

[Jan Janowski]

All your captures will have to be re-done !
Again, ask me how I know!!

[Victoria Guzik]

Jan,
Thanks for your response. Under Audio Hardware Settings there is no device for output and it is not checked for 32 bit recording. Safe Harbor Computers built this PC for me in 2013 and I have had this problem from the beginning. and a tech actually used teamviewer and looked at all my settings. He said they were all correct and he couldn’t understand why this wasn’t working. So, I lived with it and edited using the sound from the TV that I connected with HDMI. Now with the lock down I have the time to work on this.

My thoughts are it has to do with the way I have the MX02 connected. The only outputs are the host and the hdmi to the TV. When I capture with the firewire, I can hear the sound while it is capturing, but I still can’t hear it with the timeline. If I capture with the MX02, I don’t hear it during capture, no meters showing, and not through the TV. When I play it back still can’t hear it on the timeline, the meters show that sound it playing and I can hear it on the TV.

I use the firewire connection most of the time because I have recordings on mini DV tapes that I burn DVDs using Encore. But I do have some SVHS tapes and I have a VCR that also has a DVD recorder that I have connected to the MX02. Sorry that this is so long, but this has become very frustrating for me. My thoughts are what if I connected the output from the hdmi/dvi to the hdmi on my computer since it works when connected to the TV. Or would this create a loop of some sort or not work. Thanks for any advice you can give me.
Victoria

[Jan Janowski]

In the MX02 settings set audio capture for 24 bit audio. Pro CS6 does not support 16 bit audio for captures.
In PPRO, you have to configure output for MX02. However then you need to listen to MX02 output…. Say via hdmi cable

[Jan Janowski]

I certainly hope you have updated your Matrox software since 2013.
I’m using a MX02, not mini, but I guarantee you it is 100% solid in operation with CS6!
Again—MX02 here, but since CS6 (you use 6.05, right?) there has been 2 MX02 updates V7 & V8 from Matrox for CS6.

Now a caution: Do not download last version of Matrox drivers: Just Specific version for Premiere CS6! There are specific versions for Final Cut, Avid, etc.
Loading Wrong version of Matrox drivers will guarantee it will not work. If necessary, call Matrox to find out what is latest version for Premiere CS6.

[Jan Janowski]

Here is the forum you want for Matrox MX02 Mini.
https://forum.matrox.com/mxo/viewforum.php?f=16
Hope this helps

[Jan Janowski]

I was hoping you’d respond by now. 2013 is a long way away.
What version PPRO CS6 are you using?
What version Matrox drivers are you using?
Have you contacted Matrox to see if there is an update? (At least to download it and have it available?)..

The only connection I have with computer is the
Data connection. That’s all you need. Everything else is I/O..
My guess is something was not installed correctly from day one,
You should see audio and video hardware interconnects via PPRO.

MATROX MX02 here is battleship solid on CS6.05