-
Premiere Pro cs6 and Matrox MX02 Mini
-
PS to this….
Other than DV capture in PPRO. You know you should use Matrox Capture
Software and set it for 24 bit audio capture, right?? -
Thanks for your help. I do appreciate it. Sorry, but other issues need my attention right now and that it was I haven’t responded. Harbor Computers set up this computer completely with installing all the programs I wanted. When I received it, I only had to connect the MX20 which I did following the instructions. This did not work from the start. I contacted Harbor and a tech who also has the MX20 logged into my computer and checked all of my settings. He could find nothing wrong and didn’t know why it wasn’t working. Since I had projects to do, I just worked around the problem and have been doing it ever since with a lot of business projects completed with no complaints. Now that I had some time, I decided to see if I could solve the problem. This is strictly a computer for my video editing. I do nothing else on this computer.
I just have this feeling that it has something to do with the output from the MX02, because the sound works great when I capture and have the TV on. The output is from the HDMI DV out to the TV HDMI DV in. That is the only connection that I have. I cannot get back this right now, but when I do I will revisit your posts. I probably will be in touch sometime again, but don’t know when.
I just checked and all of my Adobe program updates are update. I will have to follow your instructions to check Matrox the first chance I get. Thank you for all of the info.
Victoria -
Let a week or so go by then chased down this thread…. to see if I could help any further…..
It appears that this is low priority…. If you paid someone to build this for you, and it doesn’t work…. and you wait years before posting at a user’s site…… Well the writing is on the wall….
I can only answer for my CS6 and MX02 systems…. I’ve got 2… One on Edit system with PPRO CS6, and one on an old Dell Inspiron 1720 as a remote capture system…. BOTH of which are working flawlessly…
Good luck getting it to work correctly now….
-
Thanks for your reply. I have worked all week trying to solve this problem. Doing that I have concluded that it is not the Mini or Premiere. The sound is coming through when attached to the TV so it is working. When I play the timeline and look at the sound through the control panel, I see the meters working. So, I think as far as the Mini is concerned the sound is going in, but for some reason not going out. Even when I try to record through firewire. And this just happened recently. I have contacted Safe Harbor and if I get no response I will try to locate a tech in my area. I can still edit my projects, it is just frustrating to have to listen to the sound through the TV. Again, thank you. I appreciate you taking the time to try to help me.
Victoria -
Just following up on your issue…..
If you can’t get it, if you can contact me off line, maybe with me sitting at my system and you at yours, we can find a solution….
I guarantee you it works fine here….
Jan
??? -
Jan,
For the past few weeks, I have worked with trying to find out what the problem could be. I am now convinced it has nothing to do with the programs. I have tried playing songs and videos with Windows Media Player and have no sound. I have no idea how to proceed now to figure out what is not working. The system that was configured for me is more than I really need for what I do so there are components I am not familiar with. Plus, it doesn’t help that I hurt my back and in pain when I move. Thank you so much for taking the time to get back to me. If you can guide me as to where I can look to find why the sound isn’t working, I would appreciate it. I have pictures that Harbour sent me that show the set up.
Victoria -
You would appear to have multiple audio issues…. Look into someone locally examining the system….
-
Thank you. Unfortunately, there are only a few in my immediate area and some I would not trust because of prior experience.
Reply to this Discussion! Login or Sign Up