Premiere Pro CS6 6.0.2 Mac render & export stops

[Alex Pelfrey]

Hey,

My name is Alex and Im a qe at Adobe. I’m sorry that you have been facing these issues and that they have been slowing you down. I was curious if you have had a case yet where the problem did not occur and that it was able to render succesfully through the night?

If you were interested, I think it would be a great idea if maybe you could send us a problematic test project with media so that we could run the test on a clean system here to help further identify what might be causing the render to hang and the subsequent crash. I’ll look into this end in seeing how we could perhaps make it where you could send us that. Let me know when you can as I would love to help out and try and solve this.

Best,

Alex Pelfrey

[Graham Jones]

Hi Alex,

thanks for your quick reply! The file size would be huge, as the podcasts are 45 minutes long. I’m open to whatever you think I can test on my end.

Rendering in 5-10 minute chunks seems to work, so I’m not sure a small project would be able to isolate the problem.

What do you think I can do to test?

Incidentally, I’m not rendering with the maximum quality option. Also I should mention I use a custom ProRes sequence preset for my sequences, rendering, and exporting.

Thanks,
Gray.

[Alex Pelfrey]

Hey Graham,

With info you posted, I am going to do the best I can to try and emulate your projects. I may need more info so I may be bothering you a bit more.

We have been brainstorming ideas about what may be happening. Out of curiosity, are you using the Adobe Media Encoder to export the podcasts? Hopefully from the test project I set up, I will be able to identify or at least rule out some possibilities.

Also if you would rather email me, my email is pelfrey@adobe.com

Alex

[Graham Jones]

Hi,

thanks! No, I don’t use the Adobe Media Encoder. This happens when I’m rendering a sequence, and also when I do a direct export from the program.

I’ll email you directly.

Thanks,
Gray Jones.

[Bruce Feagle]

Was there any resolution to this. I”m having the exact same problem. Randomly, the rending just stops. Then I hit cancel and get the spinning beach ball of death. I have to force quit the program then come back to find I have to start the render all over again. It’s taking me 4 hours to just render a SD timeline of 9 min.

Bruce Feagle

[Graham Jones]

Hi,

no, I’ve had to abandon Premiere and go back to FCP7 because of this.

Adobe support has told me it probably has to do with the Red Giant plugins I have installed. Because I rely on them, I’m stuck for now with FCP7.

Hope this helps,
Gray.

[Bruce Feagle]

Hmm While I have the red giant plugins installed. I’m not using any in this timeline.. I’m to far into this project to go back to FCP. Everything has worked great until I try to render previews or output. It’s not something that is repeatable ether. I’m stuck trying to render small work space sections and save after each successful part. It seems quite random as to where it’ll just stop and stay stuck at 1 frame. Very frustrating… BTW. I’ve had this problem in several projects. 🙁

Bruce Feagle

[Tom Daigon]

I hate to be simplistic , but have you tried the basic Mac repairs…Trash Prefs and Repair Permissions (ONYX)?

Another repair is to delete all Media Caches and Preview files.

And lastly, create a new sequence like the old sequence. Then copy and paste the old timeline to the new timeline . I hope something here can help you.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
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64GB ram
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[Anne Mortensen]

I know this is thread is a bit old, but am wondering if this was ever resolved?

I recently started working with Premier Pro, and I’m find that it renders out just fine as well, until it comes to one clip it decides it doesn’t like and then it just stops.

Then, if that’s not bad enough, sometimes when I try to render just the effects in the work area the play head automatically starts playing!!!
So, I have to render the whole workspace, and then I’m back to square one.

I noticed it started to happen as soon as I applied a matte to a clip. So, I deleted the matte from the timeline and from the clip files, but still no dice.

I also rebooted just in case…and still no rendering possible.

It’s very frustrating not to be able to rely on your software, particularly when you have a project underway.

Any advice is welcome!

Thanks!

[Graham Jones]

No, was never resolved for me. I tried all the usual things, like trashing prefs, reinstalling drivers and apps, and even was in touch with Adobe’s Premiere Support about it.

If it is indeed a plugin issue with Red Giant, then I can not use Premiere, as I rely heavily on their plugins. Not sure what plugins you have installed, but that could be the issue for you.