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  • Premiere pro CS4 is killing me!

    Posted by Glenn Mcdonald on April 20, 2010 at 8:20 pm

    Hello all,

    I was wondering if anyone has ever fixed the problem where premiere will not load a project. Or more acurately gets hung up loading a project.

    I have lost about a months worth of editing as the project I was working in can not be opened. It hangs at about 90%. All of the auto save backups do the same thing. I tried to import the project into a new project… no dice.

    I did some research and tried to import into AE CS4 which worked however I lost all of the effects (mostly text titles) in the process. When I export the project from AE into a premiere project (my attempt at a work around) all of the titles become color mattes.

    Sorry for the wordy question but I would very appreciate some one saving the day on this one form me.

    I am already resigned to the fact I might have to redo it all but saving those titles at least would go a long way to ending this nightmare.

    Thanks

    Glenn McDonald

    Sikter Hajvan replied 16 years ago 10 Members · 15 Replies
  • 15 Replies
  • Bob Dix

    April 21, 2010 at 12:27 am

    Go looking for the file on the “C” Drive and open from there, do not open from start window in Premiere.This may not work but worth a try.

    Ps. Do not auto save project. Click this option off, there have been issues here.But, make sure you save at appropriate times.

    You may have a computer problem, not Premiere. Defrag, check “C’ drive for errors and fix ?

    Freelance Imaging & Video
    AUSTRALIA

  • Glenn Mcdonald

    April 21, 2010 at 1:35 pm

    Thanks Bob,

    I have tried opening it every way I can think of. From the c drive, premiere start window, while premiere is open using file open… It still just hangs at about 95 percent.

    I am going to defrag this evening, I hope that may work. The weird thing is that it will open in AE via an import.. of course this would be nice if the transitions and text effects transfered but they don’t.

    Turn the auto save function off? That is funny because I actually uped the amount of auto saves after premiere crashed 3 times causing me to lose about 20-30 mins of editing each time. I suppose this is much worse though. lol… through my tears…

    Any other suggestions would be equally as appreciated.

    Glenn McDonald

  • Ann Bens

    April 21, 2010 at 6:46 pm

    I never had any problems with auto save but the drawback is it overwrites itself after so many saves.
    I recommend you do a save a copy just before closing down preferably to another drive and don’t overwrite the old one.

  • Glenn Mcdonald

    April 21, 2010 at 7:03 pm

    From what I have researched it is more of a problem with Adobe Dynamic Link than with the computer or drives. Others have had similar issues after using an import AE file. Oddly enough no one has seemed to pinpoint the exact cause and how to avoid it or save the file.

    I would like to be able to open the file in Premiere again. The file doesn’t seem corrupted (it will import into AE with no problem) it just won’t open in premiere.

    I am now saving the file multiple times in multiple places, which is a pain but I can’t afford to lose another month of editing to this program.

    If anyone could tell me what I am doing wrong I would gladly stop the bashing… but for now, Premiere IS NOT an editor I would recommend to anyone.

  • Bob Dix

    April 21, 2010 at 9:32 pm

    This is a work around, but, if you have Premiere Elements* try opening the file there , save as an Microsoft avi file 1440 x 1080 HD and re import to Premiere* for final edit. From another program (non Adobe)you may get a message “Cannot open file, unknown compression” in Premiere,* they do speak to each other. Download trail version of Premiere Elements 8 and see what happens ? It appears you can open the file elsewhere and Premiere Elements will read the Premiere Pro effect, titles and transitions as per Premiere.

    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    April 21, 2010 at 9:46 pm

    I’d try ,Adobe Forums Search, occcasionaly you may get answer there, there are some bright contributers there , but, hardly ever Adobe Techs ?

    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    April 21, 2010 at 10:18 pm

    https://forums.adobe.com/index.jspa Try this it might help ?

    Freelance Imaging & Video
    AUSTRALIA

    Ps. Adobe Premiere Tech service after 12 months will probably tell you they do not support an old product, seeing CS5 will be out in June?

  • Andy Prada

    April 21, 2010 at 11:51 pm

    Couple of things you might try before ending it all!!

    Switch off your PC completely – including the back mains plug for 30 secs (do not simply restart) Then switch on again. Load the project as normal. Let the media import. Sometimes, with lots of differing file types, this can take a while so don’t be tempted to try and click on boxes to do anything in the meantime. Now try to access your work.

    If this doesn’t work you may have a corruption somewhere.

    Create a new project similar to the one you already have. Import your problem project but only one sequence at a time. After each successful sequence import save and exit. There will be a point where a corrupted sequence (IMHO) will foul up the project. You can deduce this by process of elimination.

    Failing all this you may have to work with your AE project – albeit having to re-do your titles.

    My experience of CS4 is that one has to constantly think ahead of the game. It crashes frequently and unexpectantly despite me having a pretty hi spec PC (W7/64b Core i7 950 12Gb RAM)

    This may be because I am using BCC6 with some pretty hefty filtering along timelines of up to 30 mins so memory is always stretched. (Very often Premiere is up to nearly 3Gb RAM in system manager.)

    Hope this helps

    andy

  • Alex Udell

    April 22, 2010 at 7:14 pm

    If you’re getting far along on opening the project and then it hangs, it may have it a bad piece of media.

    Hopefully your media is in one place…if so…rename that folder slightly….

    then try to open the project….

    this should force it to open but ask you where the media is…

    Offline all media and make sure the project opens.

    Save AS the project

    then start relinking the media in small batches….saving after each small successful batch…

    eventually you will find the culprit that will make you crash….

    re open last saved version, skip the file that cause the problems and relink the rest of the media…

    hope that helps….

    Alex

  • Murali Subramani

    April 24, 2010 at 9:57 pm

    I had this problem. But I waited for some time and and then slowly the project opened. I think cs4 loads all program and essentials first and then it starts to look for the media, which is about 90 percent of loading. And also it scans all the drives. What i did is I shifted all the media in the project to one drive and disconnected all ext drives. disabled antivirus, (otherwise it is possible that when premier is trying to access the file, av might want to access it and conflicts and hangs. If nothing works then then best is to import sequence by sequence into a new project and see if any file is corrupted.
    I donno how long you waited but its worth keeping it hanging for some more time, without touching the mouse or kbd and see.
    all d best

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