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Activity Forums Adobe Premiere Pro Premiere Pro CC timeline won’t playback

  • Premiere Pro CC timeline won’t playback

    Posted by Jeff Wright on August 14, 2013 at 10:36 pm

    Hi, I had the exact same problem in CS6 though I figured out that I could clean my disk cache and it would correct the problem. To be clear both the timeline and windows won’t playback. I’ve since upgraded to CC and am having the same problem but cleaning the disk cache doesn’t seem to fix the issue anymore. I’ve tried restarting, trashing my prefs, running a system update, and “saving as” a new project version. I was also getting a ton of crashes when it was playing back ok. Any ideas? Thanks in advance!

    Processor 2.66 GHz Quad-Core Intel Xeon
    Memory 24 GB 1066 MHz DDR3
    OS X 10.8.4 (12E55)

    Christopher Lane replied 10 years, 9 months ago 8 Members · 14 Replies
  • 14 Replies
  • Ericbowen

    August 14, 2013 at 10:51 pm

    Please describe wont playback. Do you start to have audio and no video. Does the transport immediately stop? Do you get a decode error when you hit play? Do you have the Hardware MPE mode or Software MPE mode on?

    Eric-ADK
    Tech Manager

  • Larry Asbell

    August 15, 2013 at 1:04 am

    Will it play if your turn off all the eyeballs and mute all the channels? If it plays then, turn them back on one by one. Next try to isolate it by marking in and out on a small section of the timeline and do “play in to out”.

  • Chris Tompkins

    August 15, 2013 at 1:19 pm

    And the hard drives or raid you have the media on is?

    Chris

  • Jeff Wright

    August 15, 2013 at 4:38 pm

    Hi Eric, thanks for responding. The MPE is set to Software only (I don’t have an extra cuda card). If I try to play the timeline or a window the play icon turns from play to stop like it would (if it was playing) but the scrubber bar does not move and there is no audio or video. I should also be clear, the playback did work until recently. I also have not done any updates or setting changes since things were working 100%.

  • Jeff Wright

    August 15, 2013 at 4:40 pm

    toggling the eyballs off and on seems to have worked! Or the ghost has left the building again. Thanks for your help!

  • Jeff Wright

    August 15, 2013 at 4:41 pm

    no, pro res 422LT on an internal 7200 drive.

  • Chris Tompkins

    August 15, 2013 at 4:59 pm

    Internal drive with the OS on it?

    Chris

  • Larry Asbell

    August 15, 2013 at 9:08 pm

    I’m Glad toggling the eyeballs on and off helped.

    But just to be clear, what one usually discovers is that turning the eyeballs back on reveals that one track has a problem. Then you narrow it down to one clip and you’ve isolated a corrupted media file, effect or whatever.

    If I hear you correctly, you turned all tracks back on and it worked like it hadn’t before. That sounds like some gremlin in the timeline got cleared by just poking around.

  • Jeff Wright

    August 19, 2013 at 9:03 pm

    The problem is back and changing my in’s and out’s and my eyeballs isn’t working. I really don’t think it’s a drive speed issue. I have separate 7200 internal drives for the OS and the media as I’ve never had any problems with playback on past projects h264, pro res, or even R3D for the most part. I think it’s a bug in premiere. I tried opening another project with only a couple of clips on the timeline and it has the same issue.

  • Jeff Wright

    August 20, 2013 at 7:39 pm

    It looks like I might be a version behind on my Kona LHe driver. Downloading now, hoping that will do the trick.

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