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Activity Forums Adobe Premiere Pro Premiere Pro 2019

  • Premiere Pro 2019

    Posted by Christopher Paul on October 16, 2018 at 2:28 pm

    Premiere has locked up 3 times since upgrading to 2019 yesterday. As usual, better to finish existing projects and perhaps wait for a bug fix version before upgrading. Happens when I export a frame. Windows browser window opens and Premiere becomes unresponsive. Windows itself continues to work. Rendered video output works OK.

    Greg Janza replied 7 years, 6 months ago 6 Members · 8 Replies
  • 8 Replies
  • Christopher Paul

    October 16, 2018 at 8:47 pm

    Yup. Has now crashed several times durning simple edits as well. Don’t run this update if you can avoid it! I only did so because the Creative Cloud app prevented thumbnail refresh and video playback until I ran the update.

  • Tero Ahlfors

    October 17, 2018 at 7:26 am

    You could try trashing your preferences. That will usually fix some snags between updates. Hold alt (windows) or option (mac os) while launching Premiere.

  • Jay Moss

    October 17, 2018 at 11:20 am

    Upgraded yesterday evening; crashed 4 times so far today. Each time it saves a recovery project but refuses to open it on re-start and it’s always when doing simple things like nudging clips.

    I actually had similar issues with the previous version, and only installed this version in the hope the problems had been resolved. Would recommend holding off updating if possible.

    (Mac – High Sierra)

    http://www.jay-moss.com

  • Daniel Waldron

    October 19, 2018 at 5:06 pm

    We’re still running CC 2017 and it’s been very stable. Sure we’re missing out on a few bells and whistles, but it sure beats dealing with constant crashing.

  • Steve Connor

    October 21, 2018 at 8:34 pm

    Although I primarily use FCPX I finished a project on PP a few weeks ago and was very impressed with how it had improved. Tried starting a project with the latest version and I was initially really impressed with performance improvements however it crashed 3 times in my first session! Hopefully all the crash logs Adobe will be getting will mean there will be a bug fix update shortly.

  • Jay Moss

    November 4, 2018 at 10:23 am

    Just a quick follow up as I have now found a solution that works for me:

    Firstly, I went back to using Avid for new projects! ????

    Secondly (as that felt like going back in time, and not in a particularly good way) I’ve discovered that there is a way to roll back premiere project files to be able to use them in earlier versions of premiere again!

    My major headache was that I have a large, long running project, which I thought was now locked into using Premiere 2019 and crashing every time the wind changed. However using the following work around I can now use version 2017 which has, so far, been rock solid!

    The following link shows the mac method, but the same guy also has a video for PC users and the process is super simple on both systems!

    https://www.youtube.com/watch?v=g8ecJNJsnn8

    I had no idea this was possible, hopefully this helps someone ☺

    GK

    http://www.jay-moss.com

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  • Christopher Paul

    November 5, 2018 at 2:46 am

    Thanks Jay! That is really helpful. Adobe just released a bug fix but if that doesn’t help I will try that rollback technique.

  • Greg Janza

    November 5, 2018 at 4:59 am

    Have you attempted to roll your Nvidia graphics driver back to version 416.16? I also had crashing issues with Premiere 2019 and then I took a suggestion of rolling back the graphics driver and now it seems stable.

    Windows 10 Pro | i7-5820k CPU | 64 gigs RAM | NvidiaGeForceGTX970 | Blackmagic Decklink 4k Mini Monitor |
    Adobe CC 2019 13.0 | Renders/cache: Samsung SSD 950 Pro x2 in Raid 0 | Media: Samsung SSD 960 PRO PCIe NVMe M.2 2280 x 2 | Media: OWC Thunderbay 4 x 2 Raid 0 mirrored with Resilio

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