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Premiere pro 2017 is not loading – could not find any capable video play modules
Dear friends,
I recently tried to open my Adobe Premiere or any other video editing programme by Adobe and it does not start. Instead I only get the error message “Adobe Premiere Pro could not find any capable video play modules. Please update your video drivers and start again.”
I have a Desktop PC Win10 Gigabyte motherboard with Intel i7 7700K and Gigabyte Nvidia 1050Ti Video adapter. I have updated the NVidia drivers – does not help. I tried disabling the internal CPU graphics chip but that does not help either. I uninstalled K-Lite mega codec pack, ffdshow, Divex codecs – nothing changed.
Apart from that Adobe Audition gives me an error (0xc000007b) The application was unable to start correctly.”
I reinstalled all the C++ redistributable packages from 2012 to 2017 – that didn’t help either.
Can anybody suggest how to cope with this situation?
Regards,
I.Y.
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2 Replies
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Dear All,
Thank you very much for your support. I managed to get Premiere working.
What I did was a combination:
1. Uninstalled K-lite Mega codec pack with Total Uninstall. I unregistered al the codecs also deleted some dll files.
2. Used the Adobe Unregister tool, as suggested by this topic https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fhelpx.adobe.com%2Fphotoshop-elements%2Fkb%2Felements-installation-error-CC-cleaner-tool.html
3. Installed again Adobe Premiere.It was working.
Then added the missing codecs – xvid, H264 and Lagarith losless – no issues.
I am not sure what helped and solved the problem, but the result is that it is working again.
I suppose that the Adobe Clean tool was a major part of the solution, however, I do not entirely exclude the possibility that the K-Lite Megacodec Pack was intereferein also to some extend.
Thank you for your help and
Best regards,
Ivan K. Yanakiev
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Thanks, Ivan
Problem solved.
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