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Premiere Pro 2 kills ACER – what can I try?
Hi,
I have Adobe Premiere Pro 2 and it crashes my entire Acer Travelmate 5620 with Centrino Duo processor.
Premiere Pro 2 begins to start – but then just simply crashes to a black screen and restarts the entire machine…Windows tells me it has recovered from a “serious error”
It is not kidding!
This crash occurs either as Premiere begins to load…or pretty much immediately after it has loaded.
Fixes tried:
Installing different Graphics Drivers from Acer sites.
Updating Win XP Pro
Reinstalling entire Adobe Production Studio Premium.I am now out of ideas…what on earth can I try?
Any suggestions at all greatly appreciated!!
Machine:
Acer Travelmate 5620
Centrino Duo machine with Geforce Go 7300,
Win XP Pro
1 Gig Ram. -
3 Replies
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Update audio drivers…AC 97 sound card can cause this.
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You can also check in Administrative Tools-Event Viewer; that just might specify what module caused the crash.
AC97 sound has been the culprit on one of my machines.-jeff
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Hi Mike and Jeff,
Thanks so much for the replies and suggestions!
You were indeed right! I downloaded/reinstalled the audio driver and Premiere hasn’t skipped a beat since!
Fantastic. Thanks so much!
– Matt
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