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Activity Forums Adobe Premiere Pro Premiere just won’t play

  • Premiere just won’t play

    Posted by Bret Williams on June 21, 2013 at 5:57 am

    So… I’ve had this in PPro 5, 6, and now CC. Plus it’s occured on my MacPro, iMac 2011, and now iMac 2012. It’s occurred with BlackMagic and Matrox products.

    I’ve yet to really use Premiere for anything but a home video. I keep doing tutorials and tooling around in the interface. And just scrubbing around, or playing with effects or what not I inevetiably come to a stop. The darn thing just won’t play. You can scrub. But spacebar doesn’t work or the button in the window.

    It just feels like a buggy app on 3 different macs over 3 years with different hardware and different OS’s. Am I pressing some bizarre “don’t play” button?

    The only thing I can guess is PPro doesn’t like the xml I’m giving it? Often the sequences I’m playing with are derived from XMLs from FCP 7 or FCP X (via xto7).

    Hans Wurst replied 10 years ago 11 Members · 14 Replies
  • 14 Replies
  • Chris Harlan

    June 21, 2013 at 9:19 am

    I’m not having any similar problems. 8 core. 2 different Macbook pros. Blackmagic.

  • David Cherniack

    June 21, 2013 at 1:08 pm

    [Bret Williams] “The only thing I can guess is PPro doesn’t like the xml I’m giving it? Often the sequences I’m playing with are derived from XMLs from FCP 7 or FCP X (via xto7).”

    You have it right there, in a sense. It’s probably one (or more) of the files (or the xml’s description of the files) that’s the cause. I’ve seen a similar thing when a file is corrupted or ‘off’ in some way and Premiere Pro won’t play the sequence.

    David
    https://AllinOneFilms.com

  • Bret Williams

    June 23, 2013 at 6:05 am

    Well then perhaps they need to quit mentioning that you can bring your Final Cut Sequences across. I wonder how many FCP editors were turned off by issues such as mine. I mean, if you’re looking to switch over, what better way to get a handle on it then to port over a completed project? But every one I’ve ever tried over the last 3 years, across multiple systems and devices ends up with issues. I especially love the “A serious error has occurred and must shut down.” It so polite. The first 20 times you hear it.

    I used to quit FCP 7 and occasionally get the error “FCP has unexpectedly shut down.” Wouldn’t it have been unexpected if it didn’t shut down when I quit?

  • Tim Kolb

    June 23, 2013 at 4:58 pm

    I’d be inclined to try to determine if you’re bringing across some feature inherent in an FCP sequence that isn’t compatible with PPro, and perhaps it looks like it’s simply being rejected or not brought across, but it somehow affects the rest of the sequence…

    TimK,
    Director, Consultant
    Kolb Productions,

    Adobe Certified Instructor

  • Chris Harlan

    June 23, 2013 at 10:31 pm

    [Bret Williams] “Well then perhaps they need to quit mentioning that you can bring your Final Cut Sequences across. I wonder how many FCP editors were turned off by issues such as mine. I mean, if you’re looking to switch over, what better way to get a handle on it then to port over a completed project? But every one I’ve ever tried over the last 3 years, across multiple systems and devices ends up with issues. I especially love the “A serious error has occurred and must shut down.” It so polite. The first 20 times you hear it. “

    I’m not having these issues. I bring in FCP files without conversion problems other than are detailed in the notes. It works really well. You’ve got something else happening. I wish I could tell you what.

  • Dean Mermell

    June 25, 2013 at 4:16 pm

    I have experienced all these instabilities and more. Once I disabled output through my old Black Magic card to my SDI monitor they about 90% went away. Of course now I can’t monitor except on my other Cinema display, but I’ve just ordered a new BM Monitor Mini which I’m told by BM should work fine with CS6.

    BUT yesterday I downloaded Premiere Pro CC and it will not play any media files. Period. Hit the play button in the source or program monitors and the triangle turns into a square, and that’s it. No joy.

    I REALLY love how Premiere CC has upgraded many features that basically give it more of the functionality of FCP7, I’m sure what I’m experiencing here has a solution, and I’m eager to find it. Eager!

  • Phil Mariasy

    June 25, 2013 at 10:03 pm

    I beginning to wonder if Premiere CC has 1st release problems with any media other than what it directly creates or converts. Here’s why:

    1) for a variety of reasons, I still own and shoot with a Z1U in HDV and just dump that to disk via the camcorder and FCP 7. Nearly every other clip I’ve imported into CC has some sort of digital artifacting, consistent pass after pass, in the same TC locations. These are clips which play fine in CS6, the finder, and of course FCP7.

    2) any media that CC puts through an import routine, like AVCHD, plays fine.

    3) I have an entire 8 minute program that’s nothing but AE6 anims in a Premiere CS6 project. Ditto the no problemo.

    Bug? Graphics Acceleration? Won’t know till I hear back from AJA; 10.4.5 has an issue with HDMI playback in FCP 7. Their tech support is the best I’ve ever seen, and my direct contact there tells me they can see its a problem with their release and they’re working on a fix to 10.4.5. In the meantime, I’m back to 10.4.4 and CS6. I hope this info is useful to the community. I’ll be following the thread.

  • Marc Fisher

    August 7, 2013 at 1:03 am

    I have the saem issues. premiere pro just wont play.
    I’m actually starting to think something in Adobe’s installer, or Blackmagic’s installer, or Nvidia’s latest, has corrupted all..

    I went so far as to remove my BMD card, because i wasn’t getting audio out.
    then i re-installed Adobe CC.
    just now, i Re-installed my OS X 10.8.4 (by holding down control-r on start up)
    My mac is barely a yr old, i have 22 gigs of ram, an Nvidia gtx570, and tons of drive space on a fast raid.
    I just can’t get playback.
    I tried just playing audio in Audition. and it does the same as Premiere. just changes the Playback icon, and that’s it..

    I tried removing the com.adobe.audio.aggregate.plist, but i actually don’t have one.
    ugh

  • Dean Mermell

    August 7, 2013 at 1:20 am

    Since I posted my problem with this, I contacted Adobe and someone from tech support in India took control of my computer and poked around in it for about an hour. He said he’d call me the next day, but he didn’t (I got something from Adobe the following day saying as far as they were concerned my problem was solved…pretty infuriating). I went back to working with CS6, then an update appeared and I ran it. In the meantime I also replaced my old Decklink card with a new mini monitor from BM as I only needed SDI out. Loaded the newest drivers, and I have to say, it’s all working fine now in CC. So some mojo clearly needed to happen, but I couldn’t say what it was.

  • Phil Mariasy

    August 7, 2013 at 1:29 pm

    My problems with HDV clips went away with CC 7.0.1, about 3 weeks ago (?). Sorry I didn’t post about the fix… outta’ sight, outta’ mind!

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