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Activity Forums Adobe Premiere Pro Premiere just won’t play

  • Dustin Driscoll

    April 23, 2014 at 3:29 am

    I’ve had this problem in 5.5 and CC, and just figured out what’s causing the problem for me. I’m on a quad core AMD PC, but the issue is related to my audio card. I do high end audio production, so i have many different audio drivers. Every now and then, after closing VLC after watching a movie, I have no system audio. Or various things cause it in my audio program. But lately, i’ve had it creep into Premiere. MY problem, has to do with my audio driver. My quick solution is this:
    Right click on the speaker icon in the system tray. Choose Playback Devices, which pulls up my Sound window. By the way, I have Show Disabled Devices on. This helps me in the big picture of things. But anyways, find the driver you use for your audio output, which in my case is an external preamp that acts as my sound card. Right click on that driver and choose Disable, then re enable it. This solves the problem for me. To prove it, you can right click and choose Test. You should hear no sound. After disabling and re enabling the driver, run test again, and you should hear audio. Premiere then continues to work like normal. I racked my brain for days to figure this out. And again, this works for me with my crazy setup. Hopefully, this might work for you if nothing else does. Good luck and happy editing. Thank you all for these forums.

  • Chase Castor

    July 21, 2014 at 5:58 pm

    I was having a similar issue where the transport icons would change from play to stop but the playhead would not move. Everything else within the program was functioning as expected.

    I was routing my audio through a FW interface and it locks up at times. Once I switched playback to the Built in Ouput on my iMac the play function worked as normal.

    Hope that helps!

  • Ryan Ragle

    June 29, 2015 at 7:24 pm

    I also had this issue of premiere pro CC (2015) not playing. My solution was to go into the “Audio Hardware…” dialog, and increase the I/O Buffer size for my device.

  • Hans Wurst

    April 27, 2016 at 1:52 pm

    yes the last two solutions work for me as well…but just temporary! It’s a pain, I have to reset it every 5 minutes.
    I have premiere 9.0 and work with some ProRes HQ 2K files from a thunderbolt disk on a 2011 mbp i7.
    At the moment I try to create proxies of that videos, maybe its because they have quite a bit rate?

    Is this solved in any update?

    Thanks

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