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Premiere CS3 firewire issue with external monitor – only plays for 30sec-1min.
Hi guys!
I got myself a new Sony VAIO VPCF115FM laptop running Windows 7x64bit and have been testing it thoroughly to see if I want to keep it for my video/web design work. So far so good with the full CS3 suite, until this issue arose. I’ve been troubleshooting and trying to eliminate the issue for the past week. The email is a little long so please excuse me. I just want to make sure to lay out all the steps I’ve taken for a more accurate resolution.
Standard NTSC 720×480 video playing out of Premiere via firewire connected to the Sony DVMC-DA2 analog converter box and/or my old Sony Digital8 camcorder onto external monitor stops after 30 seconds to 1 minute of playing fine. It’s really strange. It captures video fine (captured about an hour of footage from both the converter box and camcorder). It plays video and edits fine on laptop when not sending out through firewire. Here’s what I’ve done to test and a few observations (my computer specs are in my signature below):
– If I click away from Premiere and onto another program (e.g. Firefox) and click back into Premiere, the video plays again, but stops after the same 30 sec. – 1 minute of video. When I say “stop,” I mean everything stops – timeline bar stops moving, audio stops, no picture on external monitor, etc. I try to get it to play again, but nothing starts, unless I click away or restart Premiere. I can do everything else in Premiere still during this time. It’s as though the firewire has temporarily disconnected.
– I’ve got default settings for everything right now, so that means “Desktop Video Display During Playback” box is unchecked, “External Device” is set to DV 29.97i (720 x 480), “Aspect Ratio Conversion” set to Hardware (If Supported), “External DeviceAudio” bullet selected, etc.
– I’ve played with most of the settings above and in Preferences, but still no luck.
– I installed a trial version of CS4 and still exact same problem.
– I took my Digital8 camcorder into Best Buy and plugged it into their store model and 2 other Asus laptop models and tested it using DVIO software (https://www.carr-engineering.com/dvio.htm) and a 5 min. clip I captured. They all reacted the same way my laptop did. Plays about 15 seconds of video before freezing with the last audio note stuck on what sounds like a song repeating a single note…haha. Through the DVIO software, it stops in the same spot on all the laptops. I, obviously, couldn’t install Premiere CS3 on all the machines so someone on another forum suggested DVIO software for quick firewire testing.
– I’ve tried another 4 pin – 4 pin firewire cable, but the video still stops.
– I tried uninstalling the “Ricoh 1394 OHCI Compliant Host Controller” driver and letting Windows reinstall after reboot, but the video still stops. I’ve tried all other drivers (legacy and all) and also nothing.
– Using Photoshop CS3 export “Video Preview” also causes problems. It shoots out the photo for the same amount of time before going blank.
– People on other forums have told me they are pretty sure it’s the firewire driver or card. Contacting Sony only led me to their 2nd tier support who said “The Hardware (e.g. Motherboard, Hard drive, Video graphic chipset, Firewire Device) used in our VAIO products are custom designed and built specifically for Sony as OEM hardware (Original Equipment Manufacturer) from various selected manufacturers.” That surely didn’t help me with looking for driver.
– Contacting Microsoft, led me to a suggestion for trying a firewire express adapter card. I tried the Dynex firewire adapter card and it didn’t even recognize my analog box or camcorder. I’ve read bad things about this adapter card so I might try a more reliable firewire manufacturer and their adapter cards. This test is to be continued until I can find a local store that carries one and has a decent return policy.
I’ll take any suggestions at this point. Much appreciated.
Tim
Sony VAIO VPCF115FM
i7 Quad-core
Windows 7×64
Adobe Suite CS3
6GB Ram
500GB HD
NVIDIA GeForce GT 330M Graphics Card -
6 Replies
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Try new tape, striping the tape before use ie., record black . Check that all clips are the same speed fps, defragment the drive, do a diagnostic check of “C’ drive, remove all errors.Check all connections of firewire. if you are Exporting to Tape stop at break, render remaning timeline and try again . Join tape in new project and /or export to tape to produce a avi file and keep your fingers crossed. Reimport to new project if it works.
Freelance Imaging & Video
AUSTRALIAPs. Or Export to Movie, save file, re Import to new project and try again ?
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Note: – Check that sequence length has not been changed from entire length to say 1 min & 30Secs. ?????????????????
Freelance Imaging & Video
AUSTRALIA -
Is the footage loaded on the laptop or are you linked to an external drive? Many times the external drive connection is not fast enough to supply the footage real time to Premier Pro and can stop the playback.
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Thanks guys!
@Bob Dix: I tried those suggestions you gave and still having the problem. I’m now currently trying to install the same laptop OS (Windows 7 Home) on another partition of my desktop computer to see if it happens there. It worked fine in Windows XP. It’s a long shot but I figure I would keep eliminating things (e.g. Operating system). I also tried a new Canon MiniDV camera and used that as the analog converter via firewire to external monitor. Still same freeze on this laptop.
I also checked the sequence length. That would have been funny if that was the problem. I would have severely punished myself for that.
@Rex: I’ve tried using the clips on laptop and external HD connected via eSATA. Same issue.
One other thing I’m still excited to try is the firewire adapter card (one that isn’t the Dynex brand). Looking for one at our local ma/pa computer shop tomorrow.
Thanks again for the suggestions! I’ll keep posted on these new tests.
Tim
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Hi guys!
Months later I got an additional reply to a thread on Microsoft answers forum from another user having the same problem. I thought I would update this thread as well. I tested his/her temporary fix by turning off the wireless switch on the laptop and it worked. No iLink firewire cutout. It works for me in the meantime until SONY can supply a fix.
“FROM: trancefreak
I just bought this laptop. I use i link alot for studio sound interfaces. My firewire port would stop responding in 20 sec of use. I did alot of trouble shooting and found out that the athereos wlan card causes so much latency it drops ou the i link and freezes it up. In my situation now i must turn the wirless swithch off for the i link to work.
I spoke to high level tech @ sony they concluded the same problem and were forwarding it to their engineering dept. THERE IS NO KNOWN FIX @ THIS TIME.
So try running a latency monitor to prove what i found or switch of the wrless switch if your program is compatible with cs3.
Im seriously not happy with sony @ this moment after dropp 2g on this laptop fully loaded.”
Tim
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Hi,
Got more news from the original user on Microsoft’s Answers forum. I haven’t tried it yet, but probably should work.
“Go here and dload the modified atheros driver v8.0.0.316https://forums.laptopvideo2go.com/topic/15297-latest-atheros-modded-driver-for-windws-7-vista-and-winxp/ v29
Once you install this driver go to device manager/network adapters/atheros wlan card. click on it and go to the advanced tab. from there you will have more options than the stock driver.Now disable background scan to off. That is the culprit and you can stay online now. good luck to you.”
Thanks everyone!
Tim
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