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Activity Forums Adobe Premiere Pro PPRO Playback issues with GTX 460

  • PPRO Playback issues with GTX 460

    Posted by Dave Hiebert on June 24, 2012 at 5:32 pm

    I am running a Dell XPS 9000 box with 24 gig or ram on Windows 7 Ultimate service pack 1. The video card is a NVDIA GeForce GTX 460 with 1GB DDR5 using updated drivers. I have done the Adobe “fix” so that the mercury playback engine recognizes the card.

    My issue seems pretty “newbie”, but I’ve been editing digital editing video for years…..all the way to Premiere 4.0. Not sure what has happened, but a while ago, a setting somewhere has changed in PPRo. My video (.m2TS files) play from the timeline fine in preview as long as I dont have ANY transitions or filters in the clips. Even a simple dissolve transition causes clip A to freeze in the preview panel until the transition is complete. Clip B then begins to play.
    I’ve tried restoring the system back to an earlier time with no change. This is crazy annoying, and I’m hoping it’s just a stupid little thing that I’ve somehow inadvertently ignored/changed. I’ve tried every option in the playback settings…to the point that I’m not even sure what it’s supposed to be anymore….:) I used to be able to stack at least 4 of these clips on top of each other at 50% opacity and play this flawlessly.

    The thought of reinstalling Windows and all my stuff is a big “eek” moment, and hopefully not the answer.

    Any suggestions would be gratefully accepted.

    Dave Hiebert replied 13 years, 11 months ago 3 Members · 8 Replies
  • 8 Replies
  • Alex Udell

    June 24, 2012 at 6:21 pm

    Can you set your Mercury to “software only” and see if the problem persists?

    if so that may point to a gfx drivers issue….

    Alex

  • Dave Hiebert

    June 24, 2012 at 6:31 pm

    AHA! Yes, it works fine with Software setting. So what do you suggest next?

    Thanks a ton.

  • Alex Udell

    June 24, 2012 at 6:36 pm

    Hi Dave…

    Well that might tell you why the card itself is not officially supported…

    but you might check out what version of drivers you have…

    and compare that against a “known good version” and change (fwd or back) to that version….as NVIDIA generally uses a “unified” driver release….that are not “card specific” but rather “family specific”

    this may solve it….

    I don’t have one….so I can’t tell you what the current known good driver versions are….

    but some searching via the googley searchy thingy will probably lead to answer in pretty short order…

    hope that helps…

    Alex

  • Dave Hiebert

    June 24, 2012 at 7:16 pm

    Well, this is odd. I tried to go back to older drivers and it wouldn’t let me, so I decided to try and uninstall the drivers completely and reinstall. I thought I had the problem fixed, but then I tried to put a few dissolves in a row consecutively on the timeline, it choked. I went back and tried consecutive dissolves with “software only” enabled and it choked as well.

    Back to the drawing board I guess.

  • Dave Hiebert

    June 24, 2012 at 7:19 pm

    Hmmm….if I increase the dissolve to longer than 3 seconds, its chokes even on software only.

  • Alex Udell

    June 24, 2012 at 9:48 pm

    Silly question, but you do have enough head and tails frames in your source media right?

    Alex Udell
    Editing, Motion Graphics, and Visual FX

  • Michael Murphy

    June 24, 2012 at 10:01 pm

    Hi Dave,

    This won’t help much … just FYI:

    I have a Dell XPS 830 (I think – something like that.)

    I have an i7-920 and 27 GB of RAM. I just ordered a GTX 560 with 2GB DDR5 that is supposed to arrive tommorrow. I have a low end GT 430 in there now.

    I will install the 560 tomorrow afternoon and let you know how that goes. I know that isn’t much, as there are probably a ton of GTX 460 out there, but if mine works …

    You might also look at the ppbm5.com Premiere Pro Benchmark Database. It shows more than 900 machines with benchmark timing comparisons.

    While the 580, 480, 570,, and 470 cards are at the top of the pack speed wise, the 460 and 560 are pretty well represeted with decent timings.

    You could e-mail them and ask if they havve heard of any issues with CS6. You might also try at Tom’s Hardware. There are a lot of high-end users that post there.

    I am also running a $350 i3 laptop with 8GB of RAM, an integrated video card (no hardware acceleration), and a 500GB HDD. I can run several transitions with no problem in CS6. I was just working through the CS6 Premiere Pro Classroom in a Book and doing just that, stacking up transitions and setting longish times to test them. That is a pretty low end machine compared to yours.

    Good luck! Please keep us posted. I’ll be back tomorrow after I install to let you know if everything works OK. Or desperately looking for a solution if it doesn’t! ;>)

    Michael

  • Dave Hiebert

    June 24, 2012 at 11:11 pm

    yes….:)

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