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Activity Forums Adobe Premiere Pro PP hangs up on start screen

  • PP hangs up on start screen

    Posted by Todd Boggess on October 4, 2021 at 12:13 pm

    Adobe crashes on start screen after loading plug-ins.

    Premiere 2021 crashes after plug-ins load. I cannot figure out why. Please help. I’m on a Mac with the Latest OS system. Worked fine before I updated premiere but not now. After affects Photoshop and others work just fine.

    Todd Perchert replied 4 years, 7 months ago 2 Members · 1 Reply
  • 1 Reply
  • Todd Perchert

    October 4, 2021 at 5:17 pm

    Have you trashed your prefs yet?

    Following is from Adobe Support page: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premiere-pro/m-p/8236158

    Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.

    To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.

    If you don’t see the list of your recent projects on the Welcome Screen the next time you launch Premiere Pro, the preferences were reset correctly.

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