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Pluraleyes seems to have gone missing on my computer
Could I have done something to remove it? What could have happened? I still have a bunch of the folders I’ve created on projects with Pluraleyes, but the program itself is gone.
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4 Replies
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Did your anti virus software identify it as spyware and remove it?
Russ Froze -
I have no idea, but I doubt it. How would it have done that after I’ve had it for over a year? I never updated Pluraleyes, I don’t know if that has anything to do with it.
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I would check the Windows Event logs and the AntiVirus logs if you run AV. The problem with AntiVirus is occassionally the new definitions to detect new threats will happen to match a seemly random pattern of an old executable and it will treat it like a threat. Often times it will move it to a quarantine folder or if configured poorly, will delte the file outright. They call these false positives. If that is what happened, then you might be able to configure the AntiVirus to exclude the Pluraleyes folder from being scanned in the future.
If you are not running AV, then the Windows Event logs will show if someone or some process uninstalled Pluraleyes. This is less likely unless you have someone else logging into your system and trying to free up resources by uninstalling applications.
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Does the software show up in the Add/Remove Software window?
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