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  • Adobe After Effects

    PluralEyes for media composer not syncing

    Posted by Barrett Neimeth on December 27, 2011 at 9:39 pm

    Hey all,

    I am trying to sync, video (with reference audio) from the Canon 5D to externally recorded audio.

    I have the newest version of PluralEyes 1.0.9
    I am running OSX 10.6.8 on a New MacPro

    I export the AAF with the recommended settings on their website.
    Import it back into Avid.
    The files move around and look to be in sync, but when I play them back/ look at the waveforms, they are off by a few seconds.

    It is coming pretty close but it’s not quite there.

    I have tried all combinations of options inside of PluralEyes with no luck.

    The sample rate is 48000 for all audio and the format is PCM (MXF)

    Any idea what I could be doing wrong?
    I think they just released an update, could there be a problem with the latest version?

    Thanks,
    Barrett

    Barrett Neimeth replied 14 years, 4 months ago 2 Members · 2 Replies
  • 2 Replies

  • Bruce Sharpe

    December 27, 2011 at 10:53 pm

    Contact Singular Software support. We have another update in the works that may fix this, but we’ll need more information to be sure.

    https://www.singularsoftware.com/submit.html

    Bruce
    —
    Bruce Sharpe
    Singular Software Inc.
    http://www.singularsoftware.com

  • Barrett Neimeth

    December 27, 2011 at 10:56 pm

    Hey Bruce,

    Thanks for the response. I sent them a message yesterday, with all the files they need. No response yet, I am assuming they are on vacation. Posted here hoping someone could help me sooner.

    Thanks,
    Barrett

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